Narrative:

At approximately 1;500 AGL; pilot flying (copilot) asked for flaps 25. Te flap disagree EICAS message appeared as I selected 25 and flaps did not move past 20. We elected to go-around; informed sfo tower; who gave us heading 280; and 3;000 ft. Norcal gave us 5;000 and a 080 heading. I read through irregular procedure with pilot flying after autopilot was engaged; speed selected 170 to protect flaps 20 speed. At checklist completion; we had extinguished the EICAS message and had flaps 20. Checked landing distance in abnormal configuration section of aom landing chapter. Informed flight attendants and passengers; we determined normal landing and no preparation for evacuation would be needed. ATC vectored us in for approach and landing was normal.

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Original NASA ASRS Text

Title: A B757-200 flight crew completed the appropriate checklists and landed uneventfully with 20 degrees of trailing edge flaps following receipt of a FLAP DISAGREE EICAS message.

Narrative: At approximately 1;500 AGL; pilot flying (copilot) asked for flaps 25. TE Flap disagree EICAS message appeared as I selected 25 and flaps did not move past 20. We elected to go-around; informed SFO Tower; who gave us heading 280; and 3;000 FT. NORCAL gave us 5;000 and a 080 heading. I read through irregular procedure with pilot flying after autopilot was engaged; speed selected 170 to protect flaps 20 speed. At checklist completion; we had extinguished the EICAS message and had flaps 20. Checked landing distance in abnormal configuration section of AOM landing chapter. Informed flight attendants and passengers; we determined normal landing and no preparation for evacuation would be needed. ATC vectored us in for approach and landing was normal.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.