A crj-200 flight crew pushed from the gate with insufficient fuel for their flight. They noticed the...

Attributes
ACN	810693
Time
Date	200811
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Night
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Regional Jet 200 ER&LR
Operating Under FAR Part	Part 121
Flight Phase	ground : pushback
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
ASRS Report	810693
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : commercial
ASRS Report	810694
Events
Anomaly	non adherence : company policies non adherence : published procedure
Independent Detector	other flight crewa other flight crewb
Resolutory Action	other
Supplementary
Problem Areas	Flight Crew Human Performance
Primary Problem	Flight Crew Human Performance

Narrative:

At gate; we did our normal checklists and halfway down on the before start; we noted that the fuel was starting to get pumped. While finishing the checklist; the fueler had problems with the fueling cart. He then stopped without us noticing. We were getting ready to close the door for departure and didn't realize the fuel quantity was low. We did our normal pushback procedures and taxied out for the runway. We were about 5TH in line for takeoff when I looked down at the fuel quantity; it was obvious that he didn't finish fueling. We coordinated radio communication with operations and dispatch to get a gate and fuel immediately. We taxied into a gate and kept people on (with door open) and got fueled quickly. After that; we went on as normal (with no long taxi line) and got to ZZZ with no other issues; but just being 33 mins late from original arrival time. It was leg #6 of the day; and 11TH hour of duty. We just missed confirming the fuel before pushback. We did catch it before takeoff and didn't go flying with insufficient fuel quantity. Fueler started and then stopped without telling us that there was a problem with the fueling cart. With prepping for pushback; we assumed that the fueling was complete.

Original NASA ASRS Text

Title: A CRJ-200 FLIGHT CREW PUSHED FROM THE GATE WITH INSUFFICIENT FUEL FOR THEIR FLIGHT. THEY NOTICED THE ERROR ON TAXI OUT AND RETURNED FOR MORE FUEL.

Narrative: AT GATE; WE DID OUR NORMAL CHKLISTS AND HALFWAY DOWN ON THE BEFORE START; WE NOTED THAT THE FUEL WAS STARTING TO GET PUMPED. WHILE FINISHING THE CHKLIST; THE FUELER HAD PROBS WITH THE FUELING CART. HE THEN STOPPED WITHOUT US NOTICING. WE WERE GETTING READY TO CLOSE THE DOOR FOR DEP AND DIDN'T REALIZE THE FUEL QUANTITY WAS LOW. WE DID OUR NORMAL PUSHBACK PROCS AND TAXIED OUT FOR THE RWY. WE WERE ABOUT 5TH IN LINE FOR TKOF WHEN I LOOKED DOWN AT THE FUEL QUANTITY; IT WAS OBVIOUS THAT HE DIDN'T FINISH FUELING. WE COORDINATED RADIO COM WITH OPS AND DISPATCH TO GET A GATE AND FUEL IMMEDIATELY. WE TAXIED INTO A GATE AND KEPT PEOPLE ON (WITH DOOR OPEN) AND GOT FUELED QUICKLY. AFTER THAT; WE WENT ON AS NORMAL (WITH NO LONG TAXI LINE) AND GOT TO ZZZ WITH NO OTHER ISSUES; BUT JUST BEING 33 MINS LATE FROM ORIGINAL ARR TIME. IT WAS LEG #6 OF THE DAY; AND 11TH HR OF DUTY. WE JUST MISSED CONFIRMING THE FUEL BEFORE PUSHBACK. WE DID CATCH IT BEFORE TKOF AND DIDN'T GO FLYING WITH INSUFFICIENT FUEL QUANTITY. FUELER STARTED AND THEN STOPPED WITHOUT TELLING US THAT THERE WAS A PROB WITH THE FUELING CART. WITH PREPPING FOR PUSHBACK; WE ASSUMED THAT THE FUELING WAS COMPLETE.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A crj-200 flight crew pushed from the gate with insufficient fuel for their flight. They noticed the error on taxi out and returned for more fuel.