Narrative:

Due to the urgency of the need for the customer to depart, a hastily prepared logbook entry was made. In our rush to satisfy the customer, we omitted a necessary identify number from our approval for return to service. This error was discovered as soon as the customer had left, during our standard closing document review. We immediately made another log insert/entry with the necessary corrections and forwarded it to the customer with a letter of explanation and replacement instruction. Whenever possible, we review all documents prior to release to prevent this type of occurrence.

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Original NASA ASRS Text

Title: A FALCON 2000 WAS DISPATCHED IN NON COMPLIANCE WITH AN INCOMPLETE LOGBOOK ENTRY OF MAINT WORK ACCOMPLISHED.

Narrative: DUE TO THE URGENCY OF THE NEED FOR THE CUSTOMER TO DEPART, A HASTILY PREPARED LOGBOOK ENTRY WAS MADE. IN OUR RUSH TO SATISFY THE CUSTOMER, WE OMITTED A NECESSARY IDENT NUMBER FROM OUR APPROVAL FOR RETURN TO SVC. THIS ERROR WAS DISCOVERED AS SOON AS THE CUSTOMER HAD LEFT, DURING OUR STANDARD CLOSING DOCUMENT REVIEW. WE IMMEDIATELY MADE ANOTHER LOG INSERT/ENTRY WITH THE NECESSARY CORRECTIONS AND FORWARDED IT TO THE CUSTOMER WITH A LETTER OF EXPLANATION AND REPLACEMENT INSTRUCTION. WHENEVER POSSIBLE, WE REVIEW ALL DOCUMENTS PRIOR TO RELEASE TO PREVENT THIS TYPE OF OCCURRENCE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.