The cabin crew of a B737, en route mia to dca, were confronted by an unruly passenger.

Attributes
ACN	531976
Time
Date	200111
Day	Sun
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : zjx.artcc
State Reference	FL
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zjx.artcc
Operator	common carrier : air carrier
Make Model Name	B737 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Navigation In Use	other
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 6
Experience	flight attendant time airline total : 3 flight attendant time total : 3 flight attendant time type : 10
ASRS Report	531976
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Events
Anomaly	cabin event : passenger misconduct non adherence : company policies non adherence : far non adherence : published procedure
Independent Detector	other other : fa's 2 and 4
Resolutory Action	other
Supplementary
Problem Areas	Cabin Crew Human Performance Company Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

Passenger in seat X (boarding pass issued seat Y) was harassing flight attendants #2 and #4 during and after beverage service. He was demanding more alcohol and was becoming belligerent. Flight attendant #1 went back to main cabin and informed him he was being cut off. I did not come in contact with the passenger. Was informed of events by other crew members. I remained in first class.

Original NASA ASRS Text

Title: THE CABIN CREW OF A B737, ENRTE MIA TO DCA, WERE CONFRONTED BY AN UNRULY PAX.

Narrative: PAX IN SEAT X (BOARDING PASS ISSUED SEAT Y) WAS HARASSING FLT ATTENDANTS #2 AND #4 DURING AND AFTER BEVERAGE SVC. HE WAS DEMANDING MORE ALCOHOL AND WAS BECOMING BELLIGERENT. FLT ATTENDANT #1 WENT BACK TO MAIN CABIN AND INFORMED HIM HE WAS BEING CUT OFF. I DID NOT COME IN CONTACT WITH THE PAX. WAS INFORMED OF EVENTS BY OTHER CREW MEMBERS. I REMAINED IN FIRST CLASS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.