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A technician reports job cards on accomplishing an airworthiness directive on a B737-200 are in error and numerous correction reports are ignored.
| Attributes | |
| ACN | 531971 |
| Time | |
| Date | 200111 |
| Day | Tue |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Make Model Name | B737-200 |
| Flight Phase | ground : maintenance |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | oversight : supervisor |
| Experience | maintenance supervisor : 3 |
| ASRS Report | 531971 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | observation : air carrier inspector |
| Events | |
| Anomaly | aircraft equipment problem : critical maintenance problem : improper maintenance maintenance problem : improper documentation non adherence : far non adherence : published procedure |
| Independent Detector | other other : person 1 |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other other |
| Factors | |
| Maintenance | performance deficiency : non compliance with legal requirements performance deficiency : logbook entry |
| Supplementary | |
| Problem Areas | Chart Or Publication Company Maintenance Human Performance |
| Primary Problem | Maintenance Human Performance |
| Situations | |
| Publication | 1081 |
Narrative:
Job card has numerous errors in the paperwork. We have used the correction program at least 5 times to get the paperwork corrected - no results. The most recent submitted was on nov/tue/01. This is an airworthiness directive driven document that needs to be corrected. The way we have been signing off this document is the inspector lines through the incorrect part and writes in the correct wording. The air carrier does not allow anyone except an engineer to make changes to a document.
Original NASA ASRS Text
Title: A TECHNICIAN RPTS JOB CARDS ON ACCOMPLISHING AN AIRWORTHINESS DIRECTIVE ON A B737-200 ARE IN ERROR AND NUMEROUS CORRECTION RPTS ARE IGNORED.
Narrative: JOB CARD HAS NUMEROUS ERRORS IN THE PAPERWORK. WE HAVE USED THE CORRECTION PROGRAM AT LEAST 5 TIMES TO GET THE PAPERWORK CORRECTED - NO RESULTS. THE MOST RECENT SUBMITTED WAS ON NOV/TUE/01. THIS IS AN AIRWORTHINESS DIRECTIVE DRIVEN DOCUMENT THAT NEEDS TO BE CORRECTED. THE WAY WE HAVE BEEN SIGNING OFF THIS DOCUMENT IS THE INSPECTOR LINES THROUGH THE INCORRECT PART AND WRITES IN THE CORRECT WORDING. THE ACR DOES NOT ALLOW ANYONE EXCEPT AN ENGINEER TO MAKE CHANGES TO A DOCUMENT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.