<< >> NASA ASRS Report 483142, August 2000

Cabin attendant report. B767, jfk-sfo. Elderly man urinated all over wall, floor in front of jump seat near lavatory, which was unoccupied.

Attributes
ACN	483142
Time
Date	200008
Day	Mon
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : zlc.artcc
State Reference	UT
Environment
Weather Elements	Turbulence
Light	Night
Aircraft 1
Controlling Facilities	artcc : zlc.artcc
Operator	common carrier : air carrier
Make Model Name	B767 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 7
Experience	flight attendant time airline total : 11 flight attendant time total : 11 flight attendant time type : 100
ASRS Report	483142
Person 2
Affiliation	company : air carrier
Function	observation : passenger
Events
Anomaly	cabin event : passenger misconduct non adherence : company policies
Independent Detector	other other : cab #1
Resolutory Action	none taken : anomaly accepted
Consequence	Other
Supplementary
Problem Areas	Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

An elderly passenger, after the luncheon service, got out of his seat and proceeded to the mid jump seat/lavatory area. The passenger proceeded to urinate on the wall and carpet directly in front of the flight attendant jump seats stating, 'I couldn't wait any longer' (although the lavatory was unoccupied at the time of occurrence). Callback conversation with reporter revealed the following information: the reporter stated that she believes that the man probably had alzheimer's. He was traveling with another elderly man who wasn't in much better shape than he was. She believes that they should have had escorts to travel on an airplane. He didn't seem to understand that he had done anything wrong. The purser handled him after the initial incident. The purser used some ingredients from the infection control kit to clean up most of the mess. The reporter believes that they had paramedics and some sort of auths meet the flight.

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Original NASA ASRS Text

Title: CABIN ATTENDANT RPT. B767, JFK-SFO. ELDERLY MAN URINATED ALL OVER WALL, FLOOR IN FRONT OF JUMP SEAT NEAR LAVATORY, WHICH WAS UNOCCUPIED.

Narrative: AN ELDERLY PAX, AFTER THE LUNCHEON SVC, GOT OUT OF HIS SEAT AND PROCEEDED TO THE MID JUMP SEAT/LAVATORY AREA. THE PAX PROCEEDED TO URINATE ON THE WALL AND CARPET DIRECTLY IN FRONT OF THE FLT ATTENDANT JUMP SEATS STATING, 'I COULDN'T WAIT ANY LONGER' (ALTHOUGH THE LAVATORY WAS UNOCCUPIED AT THE TIME OF OCCURRENCE). CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT SHE BELIEVES THAT THE MAN PROBABLY HAD ALZHEIMER'S. HE WAS TRAVELING WITH ANOTHER ELDERLY MAN WHO WASN'T IN MUCH BETTER SHAPE THAN HE WAS. SHE BELIEVES THAT THEY SHOULD HAVE HAD ESCORTS TO TRAVEL ON AN AIRPLANE. HE DIDN'T SEEM TO UNDERSTAND THAT HE HAD DONE ANYTHING WRONG. THE PURSER HANDLED HIM AFTER THE INITIAL INCIDENT. THE PURSER USED SOME INGREDIENTS FROM THE INFECTION CTL KIT TO CLEAN UP MOST OF THE MESS. THE RPTR BELIEVES THAT THEY HAD PARAMEDICS AND SOME SORT OF AUTHS MEET THE FLT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.