Narrative:

While being pushed back in memphis, both engines running, we were informed of the need to pick up additional passenger. The tug used for pushback was now pulling us back to the gate. The driver was on radio communications with the captain. About 30 seconds into the tow a series of 'clunks' could be heard in the cockpit area. The captain stopped the aircraft. I proceeded to inspect the damage and view 2 holes about 5- 6 inches in diameter on the right side of the aircraft. What had happened was while the aircraft was being pulled, the tug -- which was a small baggage type tug, not the normal tug used for maneuvering large aircraft. With both engines running, the small tug and the ramp heading back to the gate in a decline was an accident waiting to happen. The tug driver saw the aircraft building speed and tried to stop the aircraft with his tug. However, he 'jack knifed' and broke the tow bar and continued forward into the fuselage. Also contributing was the ground crew's lack of training, as he should have told us to brake or shut down engines.

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Original NASA ASRS Text

Title: AN ACR MLG WAS DAMAGED IN PUSHBACK.

Narrative: WHILE BEING PUSHED BACK IN MEMPHIS, BOTH ENGS RUNNING, WE WERE INFORMED OF THE NEED TO PICK UP ADDITIONAL PAX. THE TUG USED FOR PUSHBACK WAS NOW PULLING US BACK TO THE GATE. THE DRIVER WAS ON RADIO COMS WITH THE CAPT. ABOUT 30 SECONDS INTO THE TOW A SERIES OF 'CLUNKS' COULD BE HEARD IN THE COCKPIT AREA. THE CAPT STOPPED THE ACFT. I PROCEEDED TO INSPECT THE DAMAGE AND VIEW 2 HOLES ABOUT 5- 6 INCHES IN DIAMETER ON THE R SIDE OF THE ACFT. WHAT HAD HAPPENED WAS WHILE THE ACFT WAS BEING PULLED, THE TUG -- WHICH WAS A SMALL BAGGAGE TYPE TUG, NOT THE NORMAL TUG USED FOR MANEUVERING LARGE ACFT. WITH BOTH ENGS RUNNING, THE SMALL TUG AND THE RAMP HDG BACK TO THE GATE IN A DECLINE WAS AN ACCIDENT WAITING TO HAPPEN. THE TUG DRIVER SAW THE ACFT BUILDING SPD AND TRIED TO STOP THE ACFT WITH HIS TUG. HOWEVER, HE 'JACK KNIFED' AND BROKE THE TOW BAR AND CONTINUED FORWARD INTO THE FUSELAGE. ALSO CONTRIBUTING WAS THE GND CREW'S LACK OF TRAINING, AS HE SHOULD HAVE TOLD US TO BRAKE OR SHUT DOWN ENGS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.