A large air carrier transport jet attempted to taxi on a single engine after pushback and engine sta...

Narrative:

After push back and release from tug; we were unable to move the aircraft with 1 engine. We called to have the ramp personnel come back out and check things out. Ops responded that they would call ramp. No one came out to aircraft. At this point; other aircraft were calling for push. We were blocking all operations. I called ground and confirmed the area behind was clear; started engine 2 and used both engines to get moving. During push back we felt the aircraft roll into a hole and then back out. During initial taxi; still using 1 engine; we rolled into this hole and became stuck.the company might want to investigate the further. I checked my release and notams and didn't see any reference to this.

Original NASA ASRS Text

Title: A large air carrier transport jet attempted to taxi on a single engine after pushback and engine start at MSY; but was unable to move because the aircraft's wheels were in a ramp depression.

Narrative: After push back and release from tug; we were unable to move the aircraft with 1 engine. We called to have the ramp personnel come back out and check things out. Ops responded that they would call ramp. No one came out to aircraft. At this point; other aircraft were calling for push. We were blocking all operations. I called ground and confirmed the area behind was clear; started engine 2 and used both engines to get moving. During push back we felt the aircraft roll into a hole and then back out. During initial taxi; still using 1 engine; we rolled into this hole and became stuck.The Company might want to investigate the further. I checked my release and NOTAMs and didn't see any reference to this.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1248375
Time
Date	201503
Local Time Of Day	1201-1800
Place
Locale Reference	MSY.Airport
State Reference	LA
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Make Model Name	Large Transport Low Wing 2 Turbojet Eng
Operating Under FAR Part	Part 121
Flight Phase	Taxi
Flight Plan	IFR
Person 1
Function	Captain Pilot Flying
Qualification	Flight Crew Air Transport Pilot (ATP)
Events
Anomaly	Ground Event / Encounter Other / Unknown

A large air carrier transport jet attempted to taxi on a single engine after pushback and engine start at msy; but was unable to move because the aircraft's wheels were in a ramp depression.