Narrative:

Passenger in seat X4 boarded wearing a face shield. I told her a face mask was required as well. She argued and said it says 'face covering.' I said; 'it's vague yes; but simply means like mask or scarf.' I told flight attendant B and pilots. Pilots said; '...face shields alone are not okay...' [but did not enforce]. I'd suggest not using the wording 'face covering' I'd state 'mask.'

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Original NASA ASRS Text

Title: Flight Attendant reported a passenger was wearing face shield; but no face mask.

Narrative: Passenger in seat X4 boarded wearing a face shield. I told her a face mask was required as well. She argued and said it says 'face covering.' I said; 'it's vague yes; but simply means like mask or scarf.' I told FA B and pilots. Pilots said; '...face shields alone are not okay...' [but did not enforce]. I'd suggest not using the wording 'face covering' I'd state 'mask.'

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.