<< >> NASA ASRS Report 1753680, July 2020

Flight attendant reported a passenger did not comply with wearing a face mask.

Attributes
ACN	1753680
Time
Date	202007
Local Time Of Day	0601-1200
Aircraft 1
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Flight Phase	Cruise Parked
Flight Plan	IFR
Person 1
Function	Flight Attendant (On Duty)
Qualification	Flight Attendant Current
Events
Anomaly	Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct

Narrative:

Multiple crew members asked passenger to comply with mask policy during various phases of flight. After 3rd attempt; his demeanor; hostility; and inappropriate language; the passenger was written up. The guest had a flagrant disregard for authority from the moment we started the demo when the C flight attendant told him to comply with an FAA policy; and the guest ignored him; when asked for compliance again; this guest just looked at flight attendant and replied 'I heard you the first time.'

Related reports:

• Flight attendant reported that a passenger was wearing only ...
• Flight attendant reported a non-revenue passenger was not we...
• Flight attendant reported two passengers were not compliant ...
• Flight attendant reported that a child was not wearing a fac...
• Flight attendant reported a passenger did not comply with we...
• Flight attendant reported wearing a covid-19 mask hindered h...

	Enter your search terms Submit search form
	Web www.37000feet.com

Original NASA ASRS Text

Title: Flight Attendant reported a passenger did not comply with wearing a face mask.

Narrative: Multiple crew members asked passenger to comply with mask policy during various phases of flight. After 3rd attempt; his demeanor; hostility; and inappropriate language; the passenger was written up. The guest had a flagrant disregard for authority from the moment we started the demo when the C FA told him to comply with an FAA policy; and the guest ignored him; when asked for compliance again; this guest just looked at FA and replied 'I heard you the first time.'

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.