<< >> NASA ASRS Report 90044, June 1988

Ground service vehicle struck mobile loading stairs with such force two passengers were thrown off stand to ground and injured.

Attributes
ACN	90044
Time
Date	198806
Day	Mon
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : sjc
State Reference	CA
Altitude	agl bound lower : 0 agl bound upper : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Medium Large Transport, Low Wing, 2 Turbojet Eng
Flight Phase	ground : preflight
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp
Experience	flight time last 90 days : 210 flight time total : 4900 flight time type : 950
ASRS Report	90044
Person 2
Affiliation	company : air carrier
Function	other personnel other
Qualification	other other : other
Events
Anomaly	other anomaly other
Independent Detector	other other : unspecified
Resolutory Action	none taken : unable
Consequence	faa : investigated other
Supplementary
Primary Problem	Airport
Air Traffic Incident	other

Narrative:

While parked at gate 16, san jose, ca, I was preparing the cockpit for a continuation flight to vancouver, back course, when the number one F/a informed me 2 passengers had fallen out the forward entry door onto the ramp below. Evidently a fleet service truck inadvertently bumped the stairs as it completed servicing the forward lavatory. The passengers sustained injuries and were subsequently taken to the hospital for treatment. I coordinated first aid efforts and called for an ambulance on the company frequency and san jose ground. I did not see this ground accident actually happen.

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Original NASA ASRS Text

Title: GND SERVICE VEHICLE STRUCK MOBILE LOADING STAIRS WITH SUCH FORCE TWO PASSENGERS WERE THROWN OFF STAND TO GND AND INJURED.

Narrative: WHILE PARKED AT GATE 16, SAN JOSE, CA, I WAS PREPARING THE COCKPIT FOR A CONTINUATION FLT TO VANCOUVER, BC, WHEN THE NUMBER ONE F/A INFORMED ME 2 PAXS HAD FALLEN OUT THE FORWARD ENTRY DOOR ONTO THE RAMP BELOW. EVIDENTLY A FLEET SVC TRUCK INADVERTENTLY BUMPED THE STAIRS AS IT COMPLETED SERVICING THE FORWARD LAVATORY. THE PAXS SUSTAINED INJURIES AND WERE SUBSEQUENTLY TAKEN TO THE HOSPITAL FOR TREATMENT. I COORDINATED FIRST AID EFFORTS AND CALLED FOR AN AMBULANCE ON THE COMPANY FREQ AND SAN JOSE GND. I DID NOT SEE THIS GND ACCIDENT ACTUALLY HAPPEN.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.