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Load planer reported discovering after departure that customer service had reseated 9 passengers from coach into first-class cabin producing a nose heavy condition.
| Attributes | |
| ACN | 1336438 |
| Time | |
| Date | 201602 |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Load planning |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Deviation - Procedural Weight And Balance Deviation - Procedural FAR |
Narrative:
Flight departed and customer service entity reopened passenger manifest and reseated 9 passengers from coach into first-class cabin without updating [anyone]. Weights invalidated and passengers revised generating a percent mean aerodynamic chord (mac) of 4.0 (nose heavy).
Original NASA ASRS Text
Title: Load planer reported discovering after departure that Customer Service had reseated 9 passengers from coach into first-class cabin producing a nose heavy condition.
Narrative: Flight departed and customer service entity reopened passenger manifest and reseated 9 passengers from coach into first-class cabin without updating [anyone]. Weights invalidated and passengers revised generating a percent Mean Aerodynamic Chord (MAC) of 4.0 (nose heavy).
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.