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A B747-400 captain reported confusion with a contractor fueling his aircraft; fuel imbalance limits were exceeded.
| Attributes | |
| ACN | 818982 |
| Time | |
| Date | 200812 |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B747-400 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked ground : maintenance |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Experience | flight time last 90 days : 185 flight time total : 19200 flight time type : 2200 |
| ASRS Report | 818982 |
| Events | |
| Anomaly | non adherence : published procedure |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : unable |
| Supplementary | |
| Problem Areas | Aircraft Maintenance Human Performance |
| Primary Problem | Ambiguous |
Narrative:
Fuel imbalance EICAS limits exceeded. Signed off: refueling valve and defueling valve in left fueling station have been opened. FYI: 15;000 pounds in horizontal stabilizer tank was moved out and then back into horizontal stabilizer tank at ZZZ. Load planning decision directing the fueling contractor. Following quote by a B747 fleet technical captain could not be further from the truth; 'we seem quick to blame outsourcing these days based on emotion more than fact.' sad statement in a safety oriented industry.
Original NASA ASRS Text
Title: A B747-400 Captain reported confusion with a contractor fueling his aircraft; fuel imbalance limits were exceeded.
Narrative: Fuel imbalance EICAS limits exceeded. Signed off: Refueling valve and defueling valve in left fueling station have been opened. FYI: 15;000 LBS in horizontal STAB tank was moved out and then back into horizontal STAB tank at ZZZ. Load Planning decision directing the fueling contractor. Following quote by a B747 Fleet Technical Captain could not be further from the truth; 'We seem quick to blame outsourcing these days based on emotion more than fact.' Sad statement in a safety oriented industry.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.