F100 crew was hit by a deicer truck at dfw.

Attributes
ACN	497123
Time
Date	200012
Day	Tue
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : dfw.airport
State Reference	TX
Altitude	agl single value : 0
Environment
Weather Elements	Snow
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Fokker 100
Operating Under FAR Part	Part 121
Flight Phase	ground : parked ground other : deicing pad
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
ASRS Report	497123
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : multi engine pilot : instrument pilot : commercial
Events
Anomaly	conflict : ground critical ground encounters : vehicle non adherence : published procedure non adherence : company policies other anomaly other
Independent Detector	other flight crewa other flight crewb
Resolutory Action	none taken : detected after the fact
Consequence	other other
Miss Distance	horizontal : 0 vertical : 0
Supplementary
Problem Areas	Company Weather
Primary Problem	Company

Narrative:

Deicer drove into left wingtip causing damage. While sitting at spot and shutdown for deicing, about 1/2 way through, felt a large jolt on the aircraft. Suspected aircraft had been hit by deicer. Waited for deicer supervisor to contact me via headphone to tell me what had happened. Deicing continued while I had first officer contact maintenance to tell them we suspected we had been run into. Approximately 8-10 mins later, certified deicer said we were clear and clean and could start up and taxi. I said we were not moving south we thought we had been hit. He said he didn't know anything about it. Maintenance finally showed up. A discussion ensued on the ground and maintenance contacted me via headphone and said aircraft was damaged on left wingtip but safe to taxi back to gate. We did. What concerns me is that the deicer supervisor was not made aware immediately of what had happened and let me know as certified deicer was ready to send us on our way. Not until I had questioned it did anything happen. How they could not have known what had happened with the damage that was caused [is beyond me].

Original NASA ASRS Text

Title: F100 CREW WAS HIT BY A DEICER TRUCK AT DFW.

Narrative: DEICER DROVE INTO L WINGTIP CAUSING DAMAGE. WHILE SITTING AT SPOT AND SHUTDOWN FOR DEICING, ABOUT 1/2 WAY THROUGH, FELT A LARGE JOLT ON THE ACFT. SUSPECTED ACFT HAD BEEN HIT BY DEICER. WAITED FOR DEICER SUPVR TO CONTACT ME VIA HEADPHONE TO TELL ME WHAT HAD HAPPENED. DEICING CONTINUED WHILE I HAD FO CONTACT MAINT TO TELL THEM WE SUSPECTED WE HAD BEEN RUN INTO. APPROX 8-10 MINS LATER, CERTIFIED DEICER SAID WE WERE CLR AND CLEAN AND COULD START UP AND TAXI. I SAID WE WERE NOT MOVING S WE THOUGHT WE HAD BEEN HIT. HE SAID HE DIDN'T KNOW ANYTHING ABOUT IT. MAINT FINALLY SHOWED UP. A DISCUSSION ENSUED ON THE GND AND MAINT CONTACTED ME VIA HEADPHONE AND SAID ACFT WAS DAMAGED ON L WINGTIP BUT SAFE TO TAXI BACK TO GATE. WE DID. WHAT CONCERNS ME IS THAT THE DEICER SUPVR WAS NOT MADE AWARE IMMEDIATELY OF WHAT HAD HAPPENED AND LET ME KNOW AS CERTIFIED DEICER WAS READY TO SEND US ON OUR WAY. NOT UNTIL I HAD QUESTIONED IT DID ANYTHING HAPPEN. HOW THEY COULD NOT HAVE KNOWN WHAT HAD HAPPENED WITH THE DAMAGE THAT WAS CAUSED [IS BEYOND ME].

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.