Narrative:

On flight from cvg-roc, cleared to cross buf at 11000 ft. ZOB then requested a leveloff at 12000 ft, and a left turn to 360 degrees. I am quite sure 12000 ft had been set in the altitude alerter. After a few mi we were cleared direct to buf and this crew believed we were reclred to 11000 ft. On crossing buf at 11000 ft center questioned our altitude, inferring our last clearance to be 12000 ft. A number of factors caused me to be unsure if (on seeing 11000 ft in the altitude alerter) I had in fact confirmed it when set by a very new first officer. A poor night's sleep after a particularly hard trip, the distraction of looking at niagara falls, and due to proximity to buf, the need to spend more time than normal in programming the FMS. It required repeated inputs to develop appropriate steering commands to the VOR. Only a reading of the ATC tapes will clarify if center had, in fact, reclred us to the lower altitude. Supplemental information from acn 481870: 2 mins prior to the VOR, we were instructed to turn left to a new vector and maintain 12000 ft and a 360 degree heading. Before we had leveled off from the turn, we were cleared back direct buf. I believe the main factor of this incident was the rapid fire of new headings and altitudes in a short time frame. Whether the clearance was misheard of misspoken, it was being transmitted at too fast a rate and it created confusion.

Google
 

Original NASA ASRS Text

Title: AN RJ65 FLC CROSSES THEIR ASSIGNED FIX 1000 FT BELOW THEIR ASSIGNED ALT AT BUF, NY.

Narrative: ON FLT FROM CVG-ROC, CLRED TO CROSS BUF AT 11000 FT. ZOB THEN REQUESTED A LEVELOFF AT 12000 FT, AND A L TURN TO 360 DEGS. I AM QUITE SURE 12000 FT HAD BEEN SET IN THE ALT ALERTER. AFTER A FEW MI WE WERE CLRED DIRECT TO BUF AND THIS CREW BELIEVED WE WERE RECLRED TO 11000 FT. ON XING BUF AT 11000 FT CTR QUESTIONED OUR ALT, INFERRING OUR LAST CLRNC TO BE 12000 FT. A NUMBER OF FACTORS CAUSED ME TO BE UNSURE IF (ON SEEING 11000 FT IN THE ALT ALERTER) I HAD IN FACT CONFIRMED IT WHEN SET BY A VERY NEW FO. A POOR NIGHT'S SLEEP AFTER A PARTICULARLY HARD TRIP, THE DISTR OF LOOKING AT NIAGARA FALLS, AND DUE TO PROX TO BUF, THE NEED TO SPEND MORE TIME THAN NORMAL IN PROGRAMMING THE FMS. IT REQUIRED REPEATED INPUTS TO DEVELOP APPROPRIATE STEERING COMMANDS TO THE VOR. ONLY A READING OF THE ATC TAPES WILL CLARIFY IF CTR HAD, IN FACT, RECLRED US TO THE LOWER ALT. SUPPLEMENTAL INFO FROM ACN 481870: 2 MINS PRIOR TO THE VOR, WE WERE INSTRUCTED TO TURN L TO A NEW VECTOR AND MAINTAIN 12000 FT AND A 360 DEG HDG. BEFORE WE HAD LEVELED OFF FROM THE TURN, WE WERE CLRED BACK DIRECT BUF. I BELIEVE THE MAIN FACTOR OF THIS INCIDENT WAS THE RAPID FIRE OF NEW HEADINGS AND ALTS IN A SHORT TIME FRAME. WHETHER THE CLRNC WAS MISHEARD OF MISSPOKEN, IT WAS BEING XMITTED AT TOO FAST A RATE AND IT CREATED CONFUSION.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.