Flight attendant report on intoxicated passenger smoking in lavatory on B757, sju-bdl.

Attributes
ACN	433662
Time
Date	199903
Day	Tue
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : zma.artcc
State Reference	FL
Environment
Light	Night
Aircraft 1
Controlling Facilities	artcc : zma.artcc
Operator	common carrier : air carrier
Make Model Name	B757 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty oversight : flight attendant in charge
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 6
Experience	flight attendant time airline total : 0.75 flight attendant time total : 0.75 flight attendant time type : 30
ASRS Report	433662
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified
Events
Anomaly	cabin event : passenger misconduct non adherence : published procedure non adherence : company policies non adherence : far
Independent Detector	other other : cab 2
Resolutory Action	none taken : anomaly accepted
Consequence	Other

Narrative:

I was the purser on the flight from sju to bdl. The situation happened in the back, the flight attendant #6 was directly involved but a passenger, who was apparently a disturbed person, said that she was going to smoke. We said that was not permitted and that she could be arrested for that, so she promised that she was not going to and then she locked herself in the bathroom and once she was out, we could smell the smoke. So we talked to her. She got really upset when we told her that she was going to have to pay a fine for smoking in the bathroom. The captain filed a report and she was escorted off the plane. She also was getting intoxicated so we did not serve her any more alcohol, and that really upset her during the flight. I was not directly involved, but the flight attendant directly involved handled it very well.

Original NASA ASRS Text

Title: FLT ATTENDANT RPT ON INTOXICATED PAX SMOKING IN LAVATORY ON B757, SJU-BDL.

Narrative: I WAS THE PURSER ON THE FLT FROM SJU TO BDL. THE SIT HAPPENED IN THE BACK, THE FLT ATTENDANT #6 WAS DIRECTLY INVOLVED BUT A PAX, WHO WAS APPARENTLY A DISTURBED PERSON, SAID THAT SHE WAS GOING TO SMOKE. WE SAID THAT WAS NOT PERMITTED AND THAT SHE COULD BE ARRESTED FOR THAT, SO SHE PROMISED THAT SHE WAS NOT GOING TO AND THEN SHE LOCKED HERSELF IN THE BATHROOM AND ONCE SHE WAS OUT, WE COULD SMELL THE SMOKE. SO WE TALKED TO HER. SHE GOT REALLY UPSET WHEN WE TOLD HER THAT SHE WAS GOING TO HAVE TO PAY A FINE FOR SMOKING IN THE BATHROOM. THE CAPT FILED A RPT AND SHE WAS ESCORTED OFF THE PLANE. SHE ALSO WAS GETTING INTOXICATED SO WE DID NOT SERVE HER ANY MORE ALCOHOL, AND THAT REALLY UPSET HER DURING THE FLT. I WAS NOT DIRECTLY INVOLVED, BUT THE FLT ATTENDANT DIRECTLY INVOLVED HANDLED IT VERY WELL.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.