Narrative:

Information regarding possible routing change was not relayed to captain by agent at point of departure causing confusion about routine at one point later in the flight. Routing was clarified en route without incident, but this demonstrates the need for complete and thorough communication at all times.

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Original NASA ASRS Text

Title: ATC INTERVENED TO BRING FLC OF AN LGT BACK ON ASSIGNED RTE.

Narrative: INFO REGARDING POSSIBLE ROUTING CHANGE WAS NOT RELAYED TO CAPT BY AGENT AT POINT OF DEP CAUSING CONFUSION ABOUT ROUTINE AT ONE POINT LATER IN THE FLT. ROUTING WAS CLARIFIED ENRTE WITHOUT INCIDENT, BUT THIS DEMONSTRATES THE NEED FOR COMPLETE AND THOROUGH COM AT ALL TIMES.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.