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Captain of an air carrier large transport makes a late cabin attendant announcement prior to landing resulting in cabin attendants not having sufficient time to stow service equipment and be properly seated.
| Attributes | |
| ACN | 274446 |
| Time | |
| Date | 199406 |
| Day | Fri |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : sna |
| State Reference | CA |
| Altitude | msl bound lower : 2000 msl bound upper : 2000 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tracon : sna tower : sna |
| Operator | common carrier : air carrier |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | Other Other |
| Flight Phase | descent : approach |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : flight engineer pilot : atp |
| Experience | flight time last 90 days : 162 flight time total : 16500 flight time type : 500 |
| ASRS Report | 274446 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : instrument pilot : commercial |
| Events | |
| Anomaly | non adherence other other anomaly other |
| Independent Detector | other flight crewa other other : unspecified |
| Resolutory Action | none taken : insufficient time |
| Consequence | Other |
| Supplementary | |
| Primary Problem | Flight Crew Human Performance |
| Air Traffic Incident | Pilot Deviation |
Narrative:
Flight operations manual says landing announcement 'flight attendants prepare for landing' is to be given 5 mins before landing. As PNF I had the responsibility to do this. I forgot, until after the gear went down and I did the final checklist. The first item on the checklist is 'landing announcement -- complete,' so I made the announcement at this time, which was between 2 and 3 mins before landing. This does not give the flight attendants enough time to stow things and get their seats. In fact, the 'a' flight attendant was very irate and said the flight attendants barely made it to their seats and said this was potentially a very unsafe situation. She is right. This is the second time I have done this during the 6 months I have flown this airplane. As a reminder, I now clip the checklist to the chart clip in front of me. This reminds me to make the announcement on time.
Original NASA ASRS Text
Title: CAPT OF AN ACR LGT MAKES A LATE CABIN ATTENDANT ANNOUNCEMENT PRIOR TO LNDG RESULTING IN CABIN ATTENDANTS NOT HAVING SUFFICIENT TIME TO STOW SVC EQUIP AND BE PROPERLY SEATED.
Narrative: FLT OPS MANUAL SAYS LNDG ANNOUNCEMENT 'FLT ATTENDANTS PREPARE FOR LNDG' IS TO BE GIVEN 5 MINS BEFORE LNDG. AS PNF I HAD THE RESPONSIBILITY TO DO THIS. I FORGOT, UNTIL AFTER THE GEAR WENT DOWN AND I DID THE FINAL CHKLIST. THE FIRST ITEM ON THE CHKLIST IS 'LNDG ANNOUNCEMENT -- COMPLETE,' SO I MADE THE ANNOUNCEMENT AT THIS TIME, WHICH WAS BTWN 2 AND 3 MINS BEFORE LNDG. THIS DOES NOT GIVE THE FLT ATTENDANTS ENOUGH TIME TO STOW THINGS AND GET THEIR SEATS. IN FACT, THE 'A' FLT ATTENDANT WAS VERY IRATE AND SAID THE FLT ATTENDANTS BARELY MADE IT TO THEIR SEATS AND SAID THIS WAS POTENTIALLY A VERY UNSAFE SIT. SHE IS RIGHT. THIS IS THE SECOND TIME I HAVE DONE THIS DURING THE 6 MONTHS I HAVE FLOWN THIS AIRPLANE. AS A REMINDER, I NOW CLIP THE CHKLIST TO THE CHART CLIP IN FRONT OF ME. THIS REMINDS ME TO MAKE THE ANNOUNCEMENT ON TIME.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.