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Airline dispatcher reported airborne flight crew requested correct fuel burn data to replace incorrect fuel burn data provided to flight crew during preflight.
| Attributes | |
| ACN | 1762899 |
| Time | |
| Date | 202009 |
| Aircraft 1 | |
| Make Model Name | B777-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Person 1 | |
| Function | Dispatcher |
| Qualification | Dispatch Dispatcher |
| Events | |
| Anomaly | Deviation - Procedural Weight And Balance Deviation - Procedural Published Material / Policy Deviation - Procedural Hazardous Material Violation |
Narrative:
Notified by captain 30 minutes after scheduled departure time that hub had loaded dry ice in forward belly and needed new burns to apply .4 percent overburn. Sent the numbers as requested; hub never did get back to us on why they didn't notify goc about dry ice being in the bellies on this flight.I do not know why the hub failed in their responsibility to notify goc about dry ice being loaded in the forward belly of a 777. However; this has become a more and more common failure on their parthub management needs to make the hub employees do their job correctly; another option would be automation so that we get an alert any time a weight/balance entry is made into workbench which puts dry ice into a compartment which would require an overburn to be applied.
Original NASA ASRS Text
Title: Airline Dispatcher reported airborne flight crew requested correct fuel burn data to replace incorrect fuel burn data provided to flight crew during preflight.
Narrative: Notified by Captain 30 minutes after scheduled departure time that hub had loaded dry ice in forward belly and needed new burns to apply .4 percent overburn. Sent the numbers as requested; hub never did get back to us on why they didn't notify GOC about dry ice being in the bellies on this flight.I do not know why the hub failed in their responsibility to notify GOC about dry ice being loaded in the forward belly of a 777. However; this has become a more and more common failure on their partHub management needs to make the hub employees do their job correctly; another option would be automation so that we get an alert any time a weight/balance entry is made into Workbench which puts dry ice into a compartment which would require an overburn to be applied.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.