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Flight attendant reported a group of passengers not wearing face masks during flight.
| Attributes | |
| ACN | 1756372 |
| Time | |
| Date | 202008 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant In Charge |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
Passenger X boarded without his mask over his nose. I told him nicely to put it over his nose. He rolled his eyes at me put it on and walked to his seat and defiantly pulled it down again. Several other members of his party did the same. I let a [flight attendant] know. A flight attendant went over and politely but firmly told them of our policy and that mask use over their nose and mouth is a requirement to fly. They put it on but would slip it down just enough to be questionable. They were upset with us for asking them to comply. It was a quick flight from ZZZ-ZZZ1 so we couldn't safely keep going back to check and remind. They need a good reminder of our policy and that we are just here to keep them and everyone else on board safe. A flight attendant had let the agent know as well before we had finished boarding just in case.passengers in party need a reminder on our mask policy and agree to adhere to it or not fly until the requirement is not in place.
Original NASA ASRS Text
Title: Flight Attendant reported a group of passengers not wearing face masks during flight.
Narrative: Passenger X boarded without his mask over his nose. I told him nicely to put it over his nose. He rolled his eyes at me put it on and walked to his seat and defiantly pulled it down again. Several other members of his party did the same. I let A [FA] know. A FA went over and politely but firmly told them of our policy and that mask use over their nose and mouth is a requirement to fly. They put it on but would slip it down just enough to be questionable. They were upset with us for asking them to comply. It was a quick flight from ZZZ-ZZZ1 so we couldn't safely keep going back to check and remind. They need a good reminder of our policy and that we are just here to keep them and everyone else on board safe. A FA had let the agent know as well before we had finished boarding just in case.Passengers in party need a reminder on our mask policy and agree to adhere to it or not fly until the requirement is not in place.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.