Airline ground agent reported dangerous goods incorrectly loaded without 15 bags in cargo pits to se...

Narrative:

Ramp had loaded dangerous goods (dg) in pit 6 with only 5 bags to secure it. I called zone and advised her the aircraft needed to return to gate so ramp [agents] could secure the dg. Ramp lead called and said there was 15 bags in pit 6 to secure the dg and added 10 more bags to pit 6 to show 15 bags in pit 6 to secure the dg. The additional 10 bags caused a bag deviation alert. The plane landed in ZZZ1 had the station verify the number of bags in pit 6; per ZZZ1 there were no bags in pit 6 with the dg. This caused a FAA violation for securing dg as well as inaccurate weights being sent to the crew.

Original NASA ASRS Text

Title: Airline Ground Agent reported dangerous goods incorrectly loaded without 15 bags in cargo pits to secure during transit. Error confirmed during destination off load.

Narrative: Ramp had loaded dangerous goods (DG) in pit 6 with only 5 bags to secure it. I called zone and advised her the aircraft needed to return to gate so ramp [agents] could secure the DG. Ramp Lead called and said there was 15 bags in pit 6 to secure the DG and added 10 more bags to pit 6 to show 15 bags in pit 6 to secure the DG. The additional 10 bags caused a bag deviation alert. The plane landed in ZZZ1 had the station verify the number of bags in pit 6; per ZZZ1 there were no bags in pit 6 with the DG. This caused a FAA violation for securing DG as well as inaccurate weights being sent to the crew.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1632403
Time
Date	201904
Place
Locale Reference	ZZZ.Airport
State Reference	US
Aircraft 1
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Flight Phase	Parked
Flight Plan	IFR
Person 1
Function	Ramp
Events
Anomaly	Deviation - Procedural FAR Deviation - Procedural Hazardous Material Violation Deviation - Procedural Published Material / Policy Deviation - Procedural Weight And Balance

Airline ground agent reported dangerous goods incorrectly loaded without 15 bags in cargo pits to secure during transit. Error confirmed during destination off load.