Narrative:

As the a flight attendant (flight attendant) I heard the landing gear being recycled during our approach. After hearing the 'abnormal' sound we aborted our landing. At that time; I made the aborted landing announcement and took my [electronic reference guide] out of my pocket. Following my instincts I began reviewing emergency procedures and the possible checklists we would need to follow if called upon. The manual was easy to search and without a doubt; I found the emergency procedure checklists in less time than it would have taken with my paper manual. The captain called back and briefed us on the situation and said he may need to come out of the flight deck (FD) and view the landing gear at mid cabin. Once our holding pattern was established; the captain came out of the FD to view the landing gear. After the captain viewed the landing gear through the porthole he advised me that we should prepare the cabin for a precautionary emergency landing. He and I had a briefing giving us 10 minutes to prepare the cabin for an emergency landing. The captain said he would give the brace command through an interphone call about 2 minutes before touchdown. He gave us 10 minutes to prepare the cabin and offered more time if needed. We declined the extra time; as we were confident we could prepare the cabin in 10 minutes. The total time ended up being about 20-25 minutes until touchdown. I checked my watch and made a mental note of the time. The captain kept us in the loop the entire incident of how much time we had until touchdown. After the [captain's] briefing; I briefed the rest of the crew and we began the [evacuation] demo. I used my [device] for the announcements. Flight attendant's demoed evacuation procedures and brace positions. After the demo was complete; each flight attendant picked out their respective able bodied person's (abp) and briefed all abp's on their exit assignments. We all used the safety information card for our abp briefings. Once our abp's were briefed and reseated closer to their respective exit assignments; we checked our cabin areas of responsibility and took our jump seats for landing. The captain called about 2 minutes before touchdown to give us our brace commands. I then made a PA announcing we would begin shouting our commands and to not be alarmed as all of our preparation was precautionary. Approximately ten seconds later we began shouting our planned commands. We shouted our commands for [several] minutes. All passengers braced and we landed without incident. Once the aircraft came to a stop and we knew the landing gear functioned properly; we stopped shouting our commands. The C flight attendant reported she could hear the shouted commands from the a flight attendant. The a flight attendant faintly heard commands from the B and C flight attendant's. The commands were delivered slow and methodical. Our passengers seemed to appreciate the 'calmness' of the commands. Once all passengers deplaned; the flight attendant's took the beverage and food carts into the terminal and gave out all of the picnic packs and beef jerky. No alcohol was served in the terminal; just non-alcoholic beverages.

Google
 

Original NASA ASRS Text

Title: B737 Flight Attendant reported preparing the cabin for evacuation after being briefed by the Captain about a problem with the landing gear.

Narrative: As the A Flight Attendant (FA) I heard the landing gear being recycled during our approach. After hearing the 'abnormal' sound we aborted our landing. At that time; I made the aborted landing announcement and took my [electronic reference guide] out of my pocket. Following my instincts I began reviewing emergency procedures and the possible checklists we would need to follow if called upon. The manual was easy to search and without a doubt; I found the emergency procedure checklists in less time than it would have taken with my paper manual. The Captain called back and briefed us on the situation and said he may need to come out of the Flight Deck (FD) and view the landing gear at mid cabin. Once our holding pattern was established; the Captain came out of the FD to view the landing gear. After the Captain viewed the landing gear through the porthole he advised me that we should prepare the cabin for a precautionary emergency landing. He and I had a briefing giving us 10 minutes to prepare the cabin for an emergency landing. The Captain said he would give the brace command through an interphone call about 2 minutes before touchdown. He gave us 10 minutes to prepare the cabin and offered more time if needed. We declined the extra time; as we were confident we could prepare the cabin in 10 minutes. The total time ended up being about 20-25 minutes until touchdown. I checked my watch and made a mental note of the time. The Captain kept us in the loop the entire incident of how much time we had until touchdown. After the [Captain's] briefing; I briefed the rest of the crew and we began the [evacuation] demo. I used my [device] for the announcements. FA's demoed evacuation procedures and brace positions. After the demo was complete; each FA picked out their respective Able Bodied Person's (ABP) and briefed all ABP's on their exit assignments. We all used the safety information card for our ABP briefings. Once our ABP's were briefed and reseated closer to their respective exit assignments; we checked our cabin areas of responsibility and took our jump seats for landing. The Captain called about 2 minutes before touchdown to give us our brace commands. I then made a PA announcing we would begin shouting our commands and to not be alarmed as all of our preparation was precautionary. Approximately ten seconds later we began shouting our planned commands. We shouted our commands for [several] minutes. All passengers braced and we landed without incident. Once the aircraft came to a stop and we knew the landing gear functioned properly; we stopped shouting our commands. The C FA reported she could hear the shouted commands from the A FA. The A FA faintly heard commands from the B and C FA's. The commands were delivered slow and methodical. Our passengers seemed to appreciate the 'calmness' of the commands. Once all passengers deplaned; the FA's took the beverage and food carts into the terminal and gave out all of the picnic packs and beef jerky. No alcohol was served in the terminal; just non-alcoholic beverages.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.