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A shattered outer pane of the first officer's windshield caused the flight crew of a crj to divert to a nearby airport.
| Attributes | |
| ACN | 862756 |
| Time | |
| Date | 200912 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | Regional Jet CL65 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Cockpit Window |
| Person 1 | |
| Function | Captain |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe |
Narrative:
At FL320 we noticed a hair line crack on the first officer's windshield. We actually didn't recognize it as a crack at first. The crack slowly moved across the window; followed by a pop as one of the plys shattered. I assume it was the outermost ply. We declared an emergency and diverted to a nearby airport. It took a lot of looking to find the QRH procedure. In fact; I gave up looking to focus on the divert. As we neared the airport and workload decreased I returned to the QRH. I looked in the index under west for windshield with no success. Finally; I looked under ice and rain protection and found it under: arcing/delaminated/shattered or cracked window/windshield. Much time would have been saved if this was not under a in the index. It does not make sense to have this procedure under ice and rain protection to me; and; further; it should not be in the index under the letter a.
Original NASA ASRS Text
Title: A shattered outer pane of the First Officer's windshield caused the Flight Crew of a CRJ to divert to a nearby airport.
Narrative: At FL320 we noticed a hair line crack on the First Officer's windshield. We actually didn't recognize it as a crack at first. The crack slowly moved across the window; followed by a pop as one of the plys shattered. I assume it was the outermost ply. We declared an emergency and diverted to a nearby airport. It took a lot of looking to find the QRH procedure. In fact; I gave up looking to focus on the divert. As we neared the airport and workload decreased I returned to the QRH. I looked in the index under W for Windshield with no success. Finally; I looked under Ice and Rain Protection and found it under: Arcing/Delaminated/Shattered or Cracked Window/Windshield. Much time would have been saved if this was not under A in the index. It does not make sense to have this procedure under Ice and Rain Protection to me; and; further; it should not be in the index under the letter A.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.