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An A319 captain commented that the flight attendant cockpit call alarm is too loud and can mask ATC communications.
| Attributes | |
| ACN | 853003 |
| Time | |
| Date | 200909 |
| Local Time Of Day | 0601-1200 |
| Place | |
| Locale Reference | ZHU.ARTCC |
| State Reference | US |
| Environment | |
| Flight Conditions | Marginal |
| Aircraft 1 | |
| Make Model Name | A319 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Climb |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Cockpit/Cabin Communication |
| Person 1 | |
| Function | Captain Pilot Not Flying |
| Experience | Flight Crew Last 90 Days 218 Flight Crew Total 12000 Flight Crew Type 3439 |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Flight Deck / Cabin / Aircraft Event Other / Unknown |
Narrative:
Another report on the flight attendant call alarm interrupting radio calls. Two calls were interrupted within 10 minutes. I have been told several times that the volume on the 'alarm' is factory set; but I do not believe the volume levels are the same in different aircraft. One of the interruptions today resulted in having ATC repeat an altitude assignment. In a busy ATC environment; having a loud flight attendant 'alarm' sound for a full second is always annoying and can be very dangerous.
Original NASA ASRS Text
Title: An A319 Captain commented that the flight attendant cockpit call alarm is too loud and can mask ATC communications.
Narrative: Another report on the flight attendant call alarm interrupting radio calls. Two calls were interrupted within 10 minutes. I have been told several times that the volume on the 'alarm' is factory set; but I do not believe the volume levels are the same in different aircraft. One of the interruptions today resulted in having ATC repeat an altitude assignment. In a busy ATC environment; having a loud flight attendant 'alarm' sound for a full second is always annoying and can be very dangerous.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.