Narrative:

Cleared to descend on the FILBO2 arrival; altitude approximately 24;000 ft; STAR calls to be at or above FL200 at dupont; center directed us to expedite descent through FL200. If we did we would have been through 20;000 ft well before dupont. I responded that we were restricted to at or above FL200 at dupont. She said; 'I don't give a rats you-know-what; I got a photo mission at your 11 o'clock; FL200 I'm not talking to and an F-16 climbing at your 1 o'clock. Descend and maintain FL190.' I responded; 'understand cancel clearance to descend via the FILBO2; cleared to descend to and maintain FL190; expediting.' her unprofessionalism goes without saying. But more importantly; there was an urgent situation developing and she didn't know how to handle it in a timely manner.

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Original NASA ASRS Text

Title: An Air Traffic Controller working military traffic; which caused a conflict with an air carrier on the DCA FILBO2 STAR. To resolve the conflict the Controller issued a terse clearance revision to the air carrier crew following the STAR descent profile.

Narrative: Cleared to descend on the FILBO2 arrival; altitude approximately 24;000 FT; STAR calls to be at or above FL200 at DUPONT; center directed us to expedite descent THROUGH FL200. If we did we would have been through 20;000 FT well before DUPONT. I responded that we were restricted to at or above FL200 at DUPONT. She said; 'I don't give a rats you-know-what; I got a photo mission at your 11 o'clock; FL200 I'm not talking to and an F-16 climbing at your 1 o'clock. Descend and maintain FL190.' I responded; 'understand cancel clearance to descend via the FILBO2; cleared to descend to and maintain FL190; expediting.' Her unprofessionalism goes without saying. But more importantly; there was an urgent situation developing and she didn't know how to handle it in a timely manner.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.