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B757 flight attendant discovers enroute that two federal air marshals are on board that have not been identified to the flight crew.
| Attributes | |
| ACN | 816152 |
| Time | |
| Date | 200812 |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Controlling Facilities | tower : zzz.tower |
| Operator | common carrier : air carrier |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| ASRS Report | 816152 |
| Events | |
| Anomaly | cabin event other non adherence : published procedure non adherence : company policies |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : anomaly accepted |
| Supplementary | |
| Problem Areas | Company |
| Primary Problem | Company |
Narrative:
Agent closing out -- was in a hurry -- kept trying to close aircraft door before required flight attendant duties were complete (examples: overhead bins closed; all luggage stowed properly; and exit row briefing complete). After takeoff (cruise altitude); I observed customers exchanging minimal conversation. I rechecked manifest/paperwork. Nothing was written (informing me of federal air marshals on board. The passenger mentioned confirmed they were federal air marshals. I notified the captain and the first officer of this situation. They were unaware of any federal air marshals on board. Agent did not inform anyone. I notified the other crew members of the federal air marshals presence and location on the aircraft. This agent was negligent in omitting this important safety information. Correct and required procedure: 1) the agent informs captain of federal air marshals on board. 2) agent writes a notation at the top of my departure manifest with federal air marshal information and seat numbers. This omission compromises crew communication; crew coordination; but most importantly compromises the safety of flight.
Original NASA ASRS Text
Title: B757 flight attendant discovers enroute that two Federal Air Marshals are on board that have not been identified to the flight crew.
Narrative: Agent closing out -- was in a hurry -- kept trying to close aircraft door before required Flight Attendant duties were complete (Examples: overhead bins closed; all luggage stowed properly; and exit row briefing complete). After takeoff (cruise altitude); I observed customers exchanging minimal conversation. I rechecked manifest/paperwork. Nothing was written (informing me of Federal Air Marshals on board. The passenger mentioned confirmed they were Federal Air Marshals. I notified the Captain and the First Officer of this situation. They were unaware of any Federal Air Marshals on board. Agent did not inform anyone. I notified the other crew members of the Federal Air Marshals presence and location on the aircraft. This agent was negligent in omitting this important safety information. Correct and required procedure: 1) The agent informs Captain of Federal Air Marshals on board. 2) Agent writes a notation at the top of my departure manifest with Federal Air Marshal information and seat numbers. This omission compromises crew communication; crew coordination; but most importantly compromises the safety of flight.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.