|37000 Feet||Browse and search NASA's
Aviation Safety Reporting System
|Local Time Of Day||1201 To 1800|
|Locale Reference||airport : zzz.airport|
|Altitude||agl single value : 0|
|Controlling Facilities||tower : ord.tower|
|Operator||common carrier : air carrier|
|Make Model Name||B737 Undifferentiated or Other Model|
|Operating Under FAR Part||Part 121|
|Flight Phase||ground : preflight|
|Affiliation||company : air carrier|
|Function||flight crew : captain|
oversight : pic
|Experience||flight time last 90 days : 215|
|Anomaly||non adherence : published procedure|
|Independent Detector||other flight crewa|
|Resolutory Action||none taken : anomaly accepted|
The new mud dauber procedure is a mess and someone will get in trouble! We arrived at our aircraft and during my cockpit preflight; I asked the first officer if we had the pitot covers in place as described on the WX packet and in recent flight bulletin. I noticed we had no streamer or red plate on the yoke as described in the flight bulletin. He said yes they were there. Since there was a supervisor readily available; I called and had him come to the gate. I explained the issue that I had and he went to check on it. He returned and handed me the streamer and plate. He then explained to me that they were having problems adapting to the new procedure and that the operations agent was maxed out. I told him that was nice but this isn't going to work. We applied the items per the flight bulletin. Now the operations agent comes in and tosses us the paperwork and leaves. He closes the aircraft door and pulls the jetway away. A ramper moves a ladder up to the right side of the aircraft and then the other. He then moves it away and never shows us the pitot covers. I see some covers hanging from the ladder but have no idea if they were there before or how many of them there are. At this point I also still have the red plate and streamer. I am starting to think about taking them with us to ZZZ but decide to show them to the operations agent and toss them to him instead. I confirmed with the pushback crew that the covers were removed and we departed uneventfully. This was the third day of doing this and ground operations didn't get one of the steps done correctly.
Original NASA ASRS Text
Title: A B737 CAPT REPORTED THAT NEW MUD DAUBER PROCEDURES ARE NOT BEING COMPLIED WITH AND COULD CAUSE OPERATIONAL PROBLEMS.
Narrative: THE NEW MUD DAUBER PROC IS A MESS AND SOMEONE WILL GET IN TROUBLE! WE ARRIVED AT OUR ACFT AND DURING MY COCKPIT PREFLT; I ASKED THE FO IF WE HAD THE PITOT COVERS IN PLACE AS DESCRIBED ON THE WX PACKET AND IN RECENT FLT BULLETIN. I NOTICED WE HAD NO STREAMER OR RED PLATE ON THE YOKE AS DESCRIBED IN THE FLT BULLETIN. HE SAID YES THEY WERE THERE. SINCE THERE WAS A SUPVR READILY AVAILABLE; I CALLED AND HAD HIM COME TO THE GATE. I EXPLAINED THE ISSUE THAT I HAD AND HE WENT TO CHK ON IT. HE RETURNED AND HANDED ME THE STREAMER AND PLATE. HE THEN EXPLAINED TO ME THAT THEY WERE HAVING PROBS ADAPTING TO THE NEW PROC AND THAT THE OPS AGENT WAS MAXED OUT. I TOLD HIM THAT WAS NICE BUT THIS ISN'T GOING TO WORK. WE APPLIED THE ITEMS PER THE FLT BULLETIN. NOW THE OPS AGENT COMES IN AND TOSSES US THE PAPERWORK AND LEAVES. HE CLOSES THE ACFT DOOR AND PULLS THE JETWAY AWAY. A RAMPER MOVES A LADDER UP TO THE R SIDE OF THE ACFT AND THEN THE OTHER. HE THEN MOVES IT AWAY AND NEVER SHOWS US THE PITOT COVERS. I SEE SOME COVERS HANGING FROM THE LADDER BUT HAVE NO IDEA IF THEY WERE THERE BEFORE OR HOW MANY OF THEM THERE ARE. AT THIS POINT I ALSO STILL HAVE THE RED PLATE AND STREAMER. I AM STARTING TO THINK ABOUT TAKING THEM WITH US TO ZZZ BUT DECIDE TO SHOW THEM TO THE OPS AGENT AND TOSS THEM TO HIM INSTEAD. I CONFIRMED WITH THE PUSHBACK CREW THAT THE COVERS WERE REMOVED AND WE DEPARTED UNEVENTFULLY. THIS WAS THE THIRD DAY OF DOING THIS AND GND OPS DIDN'T GET ONE OF THE STEPS DONE CORRECTLY.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.