Cabin attendants and passenger injured during turbulence encounter descending into saez.

Attributes
ACN	736317
Time
Date	200702
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : saez.airport
State Reference	FO
Environment
Weather Elements	Thunderstorm Rain Turbulence
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B777-200
Operating Under FAR Part	Part 121
Flight Phase	descent : intermediate altitude
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 7
Experience	flight attendant time airline total : 15 flight attendant time total : 30
ASRS Report	736317
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Events
Anomaly	inflight encounter : turbulence inflight encounter : weather
Independent Detector	other other : 1 cab. att.
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Problem Areas	Weather Cabin Crew Human Performance Environmental Factor Flight Crew Human Performance
Primary Problem	Environmental Factor

Narrative:

Flight attendants should not have been up in cabin at all. We were thrown 5 ft in the air; down a foot; then up again; then slammed to the ground from 5 ft. Severe (what I call as I was suspended 4-5 ft midair) turbulence; hard rain; sounded like hail. I landed straight down on my right wrist and right hip; stayed on floor until I crawled to R1 jumpseat. Captain advised of turbulence in 10 mins. This happened in 3 mins from his phone call. PA's were made to passenger to remain seated and buckled in quite a few times; but flight attendants were putting things away. Flight attendants should be in jumpseats if they feel it's unsafe and not serving (on an international flight of 4 or more hours) 40 mins before landing everything should be picked up. 2 passenger in main cabin were injured and also all flight attendants.

Original NASA ASRS Text

Title: CABIN ATTENDANTS AND PAX INJURED DURING TURBULENCE ENCOUNTER DESCENDING INTO SAEZ.

Narrative: FLT ATTENDANTS SHOULD NOT HAVE BEEN UP IN CABIN AT ALL. WE WERE THROWN 5 FT IN THE AIR; DOWN A FOOT; THEN UP AGAIN; THEN SLAMMED TO THE GROUND FROM 5 FT. SEVERE (WHAT I CALL AS I WAS SUSPENDED 4-5 FT MIDAIR) TURB; HARD RAIN; SOUNDED LIKE HAIL. I LANDED STRAIGHT DOWN ON MY R WRIST AND R HIP; STAYED ON FLOOR UNTIL I CRAWLED TO R1 JUMPSEAT. CAPT ADVISED OF TURB IN 10 MINS. THIS HAPPENED IN 3 MINS FROM HIS PHONE CALL. PA'S WERE MADE TO PAX TO REMAIN SEATED AND BUCKLED IN QUITE A FEW TIMES; BUT FLT ATTENDANTS WERE PUTTING THINGS AWAY. FLT ATTENDANTS SHOULD BE IN JUMPSEATS IF THEY FEEL IT'S UNSAFE AND NOT SERVING (ON AN INTL FLT OF 4 OR MORE HRS) 40 MINS BEFORE LNDG EVERYTHING SHOULD BE PICKED UP. 2 PAX IN MAIN CABIN WERE INJURED AND ALSO ALL FLT ATTENDANTS.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.