Crj-200 flight crew impacts a ground service cart during taxi to gate at clt.

Attributes
ACN	725858
Time
Date	200702
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : clt.airport
State Reference	NC
Altitude	agl single value : 0
Environment
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Regional Jet 200 ER&LR
Operating Under FAR Part	Part 121
Flight Phase	ground : taxi
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
ASRS Report	725858
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	ground encounters : vehicle
Independent Detector	other flight crewa
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Problem Areas	Flight Crew Human Performance Company
Primary Problem	Ambiguous

Narrative:

Lack of situational awareness by the marshaller and possible complacency; and lack of alertness. While taxiing into gate; I was following instructions from the lead (front) marshaller to park at the gate. She motioned me in and as I was motioned to stop; the left wing walker was supposedly trying to inform the lead (front) marshaller to stop because of a baggage cart placed too close to the path of my aircraft. The lead marshaller did not see her and I was following her instructions and in doing so; the left wingtip navigation light lens cover scraped the baggage cart.

Original NASA ASRS Text

Title: CRJ-200 FLT CREW IMPACTS A GND SERVICE CART DURING TAXI TO GATE AT CLT.

Narrative: LACK OF SITUATIONAL AWARENESS BY THE MARSHALLER AND POSSIBLE COMPLACENCY; AND LACK OF ALERTNESS. WHILE TAXIING INTO GATE; I WAS FOLLOWING INSTRUCTIONS FROM THE LEAD (FRONT) MARSHALLER TO PARK AT THE GATE. SHE MOTIONED ME IN AND AS I WAS MOTIONED TO STOP; THE L WING WALKER WAS SUPPOSEDLY TRYING TO INFORM THE LEAD (FRONT) MARSHALLER TO STOP BECAUSE OF A BAGGAGE CART PLACED TOO CLOSE TO THE PATH OF MY ACFT. THE LEAD MARSHALLER DID NOT SEE HER AND I WAS FOLLOWING HER INSTRUCTIONS AND IN DOING SO; THE L WINGTIP NAV LIGHT LENS COVER SCRAPED THE BAGGAGE CART.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.