B737-7 flight crew has improper pushback procedures occur at mia.

Attributes
ACN	724861
Time
Date	200701
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : mia.airport
State Reference	FL
Altitude	agl single value : 0
Environment
Light	Dawn
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B737-800
Operating Under FAR Part	Part 121
Flight Phase	ground : pushback
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
ASRS Report	724861
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	non adherence : company policies non adherence other
Independent Detector	other flight crewa other flight crewb other other : 4
Resolutory Action	none taken : anomaly accepted
Consequence	other
Supplementary
Problem Areas	Company
Primary Problem	Company

Narrative:

Aircraft was cleared to push normal start; etc; but it became readily apparent that our tug driver had no clue as to moving the jet where he wanted it. After about 7 mins of stop/start; jerk; much hesitation; a few 'where is he taking us;' very little communication from the driver; I'd had enough. My first officer told me that the tug was now 90 degrees out his right window. As I'm getting on intercom to yank this guy; crew chief; comes by on a tug; sees our predicament; and jumps off; yanks our driver off the tug; and then completes a normal; flawless pushback. He told me that our original driver was about to push into a B757 that was parked at the innermost alley gate.

Original NASA ASRS Text

Title: B737-7 FLT CREW HAS IMPROPER PUSHBACK PROCEDURES OCCUR AT MIA.

Narrative: ACFT WAS CLRED TO PUSH NORMAL START; ETC; BUT IT BECAME READILY APPARENT THAT OUR TUG DRIVER HAD NO CLUE AS TO MOVING THE JET WHERE HE WANTED IT. AFTER ABOUT 7 MINS OF STOP/START; JERK; MUCH HESITATION; A FEW 'WHERE IS HE TAKING US;' VERY LITTLE COM FROM THE DRIVER; I'D HAD ENOUGH. MY FO TOLD ME THAT THE TUG WAS NOW 90 DEGS OUT HIS R WINDOW. AS I'M GETTING ON INTERCOM TO YANK THIS GUY; CREW CHIEF; COMES BY ON A TUG; SEES OUR PREDICAMENT; AND JUMPS OFF; YANKS OUR DRIVER OFF THE TUG; AND THEN COMPLETES A NORMAL; FLAWLESS PUSHBACK. HE TOLD ME THAT OUR ORIGINAL DRIVER WAS ABOUT TO PUSH INTO A B757 THAT WAS PARKED AT THE INNERMOST ALLEY GATE.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.