A B777 crew entered the depicted holding at lhr's bnn incorrectly by holding on the 299 degree inbound versus the 119 degree outbound.

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Attributes
ACN	677390
Time
Date	200511
Local Time Of Day	0601 To 1200
Place
Locale Reference	navaid : bnn.vortac
State Reference	FO
Altitude	msl single value : 12000
Environment
Weather Elements	Thunderstorm
Light	Daylight
Aircraft 1
Controlling Facilities	tracon : egll.tracon
Operator	common carrier : air carrier
Make Model Name	B777-200
Operating Under FAR Part	Part 121
Flight Phase	descent : approach descent : holding
Route In Use	arrival star : bnn
Flight Plan	IFR
Aircraft 2
Controlling Facilities	tracon : mco.tracon
Make Model Name	Any Unknown or Unlisted Aircraft Manufacturer
Flight Phase	descent : approach
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
ASRS Report	677390
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	non adherence : published procedure non adherence : far non adherence : clearance other spatial deviation
Independent Detector	other controllera
Resolutory Action	controller : issued advisory flight crew : became reoriented
Consequence	faa : reviewed incident with flight crew
Supplementary
Problem Areas	Flight Crew Human Performance Chart Or Publication
Primary Problem	Flight Crew Human Performance
Situations
Chart	airport : egll.airport star : bnn3a

Narrative:

Holding at bnn published holding; misread inbound course as 299 degrees instead of 119 degrees off of bnn made turn on wrong side. ATC asked us to enter other side when we got back to bnn. While we did put the wrong course in the arrival plate leads you down the wrong path due to putting the 299 degree radial near the arrow. No excuses; but I am sure that this is not the first time this has happened. Why not ask commercial chart makers to move the 299 degree radial away from arrow. Callback conversation with reporter revealed the following information: reporter stated that his fellow crew members have noted this input error occurring before. This was the reporter's first error on this arrival. He stated that the 299 degrees on the charted inbound holding leg leads pilots to put 299 degrees into the FMS requested holding inbound radial. Since the FMS asks for inbound course; that is what should be on the chart. Us crews using this arrival have been up all night; are tired; and operating on the back side of the clock. A simple chart change by putting 119 degrees on the inbound would clarify the error.

Original NASA ASRS Text

Title: A B777 CREW ENTERED THE DEPICTED HOLDING AT LHR'S BNN INCORRECTLY BY HOLDING ON THE 299 DEG INBOUND VERSUS THE 119 DEG OUTBOUND.

Narrative: HOLDING AT BNN PUBLISHED HOLDING; MISREAD INBOUND COURSE AS 299 DEGS INSTEAD OF 119 DEGS OFF OF BNN MADE TURN ON WRONG SIDE. ATC ASKED US TO ENTER OTHER SIDE WHEN WE GOT BACK TO BNN. WHILE WE DID PUT THE WRONG COURSE IN THE ARR PLATE LEADS YOU DOWN THE WRONG PATH DUE TO PUTTING THE 299 DEG RADIAL NEAR THE ARROW. NO EXCUSES; BUT I AM SURE THAT THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. WHY NOT ASK COMMERCIAL CHART MAKERS TO MOVE THE 299 DEG RADIAL AWAY FROM ARROW. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: RPTR STATED THAT HIS FELLOW CREW MEMBERS HAVE NOTED THIS INPUT ERROR OCCURRING BEFORE. THIS WAS THE RPTR'S FIRST ERROR ON THIS ARR. HE STATED THAT THE 299 DEGS ON THE CHARTED INBOUND HOLDING LEG LEADS PLTS TO PUT 299 DEGS INTO THE FMS REQUESTED HOLDING INBOUND RADIAL. SINCE THE FMS ASKS FOR INBOUND COURSE; THAT IS WHAT SHOULD BE ON THE CHART. US CREWS USING THIS ARR HAVE BEEN UP ALL NIGHT; ARE TIRED; AND OPERATING ON THE BACK SIDE OF THE CLOCK. A SIMPLE CHART CHANGE BY PUTTING 119 DEGS ON THE INBOUND WOULD CLARIFY THE ERROR.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.