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Md super 80 passenger caught smoking in lavatory during boarding and overheard by other passenger making a threatening remark. All passenger deplaned and aircraft searched. Threatening passenger not reboarded, but subsequently reported to board another flight.
| Attributes | |
| ACN | 545001 |
| Time | |
| Date | 200204 |
| Day | Fri |
| Place | |
| Locale Reference | airport : dfw.airport |
| State Reference | TX |
| Altitude | agl single value : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Super 80 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 7 |
| Experience | flight attendant time airline total : 3 flight attendant time total : 3 |
| ASRS Report | 545001 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | cabin event : passenger misconduct cabin event other other anomaly other |
| Independent Detector | other flight crewb |
| Resolutory Action | other |
| Supplementary | |
| Problem Areas | Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
Passenger smoking in lav. Flight attendant #2 confronted her as she came out. Passenger denied at first then admitted it and apologized. Lead agent came down and talked to passenger and crew and it was agreed to let her board, but move to last row so we could keep an eye on her. As she was getting bags down, she said 'I will see you all in heaven', and went to seat. No flight crew was around to her, but passenger heard and freaked. They came and told us. Captain ordered everyone off including passenger who said it and searched plane. She wasn't let on. I heard through passenger she was let on another flight. If that is true, it was embarrassing to hear that from passenger and made company look not so professional. Everything was handled great (except that) between entire crew, cockpit, agents, and managers.
Original NASA ASRS Text
Title: MD SUPER 80 PAX CAUGHT SMOKING IN LAVATORY DURING BOARDING AND OVERHEARD BY OTHER PAX MAKING A THREATENING REMARK. ALL PAX DEPLANED AND ACFT SEARCHED. THREATENING PAX NOT REBOARDED, BUT SUBSEQUENTLY REPORTED TO BOARD ANOTHER FLT.
Narrative: PAX SMOKING IN LAV. FLT ATTENDANT #2 CONFRONTED HER AS SHE CAME OUT. PAX DENIED AT FIRST THEN ADMITTED IT AND APOLOGIZED. LEAD AGENT CAME DOWN AND TALKED TO PAX AND CREW AND IT WAS AGREED TO LET HER BOARD, BUT MOVE TO LAST ROW SO WE COULD KEEP AN EYE ON HER. AS SHE WAS GETTING BAGS DOWN, SHE SAID 'I WILL SEE YOU ALL IN HEAVEN', AND WENT TO SEAT. NO FLC WAS AROUND TO HER, BUT PAX HEARD AND FREAKED. THEY CAME AND TOLD US. CAPT ORDERED EVERYONE OFF INCLUDING PAX WHO SAID IT AND SEARCHED PLANE. SHE WASN'T LET ON. I HEARD THROUGH PAX SHE WAS LET ON ANOTHER FLT. IF THAT IS TRUE, IT WAS EMBARRASSING TO HEAR THAT FROM PAX AND MADE COMPANY LOOK NOT SO PROFESSIONAL. EVERYTHING WAS HANDLED GREAT (EXCEPT THAT) BETWEEN ENTIRE CREW, COCKPIT, AGENTS, AND MANAGERS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.