Narrative:

On approach into day, captain called us both on interphone. Calmly explained situation and had us prepare cabin for arrival. Explained to passenger situation then. Some passenger began to be upset, but we remained calm. Most anxious experience was the time it took to manual perform cockpit duties manually (eg, landing gear, flaps). Passenger 1 1/2 hours were very patient and cooperative, but you could tell were emotionally concerned. After landed, captain called flight attendant interphone and explained landing gear has tendency to collapse on this aircraft and to remain in seatbelts until at gate. The captain was very professional and calm during entire incident. He kept us and passenger very informed. I was impressed by him. Also 1 other point, being a ZZZ based flight attendant with all other crew members ZZZ1 based, I was touched by ZZZ1 operations calling the captain and ZZZ1 based flight attendant #1 to see how they were.

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Original NASA ASRS Text

Title: AN F100 CREW, ON APCH TO DAY, EXPERIENCED A HYD FAILURE, REQUIRING MANUAL OP OF GEAR AND FLAPS.

Narrative: ON APCH INTO DAY, CAPT CALLED US BOTH ON INTERPHONE. CALMLY EXPLAINED SIT AND HAD US PREPARE CABIN FOR ARR. EXPLAINED TO PAX SIT THEN. SOME PAX BEGAN TO BE UPSET, BUT WE REMAINED CALM. MOST ANXIOUS EXPERIENCE WAS THE TIME IT TOOK TO MANUAL PERFORM COCKPIT DUTIES MANUALLY (EG, LNDG GEAR, FLAPS). PAX 1 1/2 HRS WERE VERY PATIENT AND COOPERATIVE, BUT YOU COULD TELL WERE EMOTIONALLY CONCERNED. AFTER LANDED, CAPT CALLED FLT ATTENDANT INTERPHONE AND EXPLAINED LNDG GEAR HAS TENDENCY TO COLLAPSE ON THIS ACFT AND TO REMAIN IN SEATBELTS UNTIL AT GATE. THE CAPT WAS VERY PROFESSIONAL AND CALM DURING ENTIRE INCIDENT. HE KEPT US AND PAX VERY INFORMED. I WAS IMPRESSED BY HIM. ALSO 1 OTHER POINT, BEING A ZZZ BASED FLT ATTENDANT WITH ALL OTHER CREW MEMBERS ZZZ1 BASED, I WAS TOUCHED BY ZZZ1 OPS CALLING THE CAPT AND ZZZ1 BASED FLT ATTENDANT #1 TO SEE HOW THEY WERE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.