<< >> NASA ASRS Report 506960, April 2001

A B737-200 was dispatched in non compliance when maintenance work data was incorrectly entered in the maintenance computer.

Attributes
ACN	506960
Time
Date	200104
Day	Mon
Place
Locale Reference	airport : zzz.airport
State Reference	US
Aircraft 1
Controlling Facilities	tower : oak.tower
Make Model Name	B737-200
Operating Under FAR Part	Part 121
Flight Phase	ground : taxi ground : preflight ground : maintenance ground other : take off roll
Person 1
Affiliation	company : air carrier
Function	maintenance : lead technician
Qualification	technician : powerplant technician : airframe
ASRS Report	506960
Person 2
Function	maintenance : technician
Events
Anomaly	aircraft equipment problem : less severe maintenance problem : improper documentation non adherence : company policies non adherence : far non adherence : published procedure
Independent Detector	other other : person 1
Resolutory Action	none taken : detected after the fact
Consequence	other
Factors
Maintenance	contributing factor : engineering procedure performance deficiency : logbook entry
Supplementary
Problem Areas	Maintenance Human Performance Aircraft
Primary Problem	Maintenance Human Performance

Narrative:

On apr/xa/01, I had arrived at XA05 and at that point mr Y had asked me for help with a direct data entry -- the logsheet he provided me on aircraft. Mr Y then indicated that he replaced a flight data recorder earlier that morning. I made an attempt to properly direct data entry the log page, but mistakenly entered 'no' if parts were changed. Immediately seeing my mistake, I contacted maintenance control and talked to mr Z and advised him that I did not have the capabilities to reopen the item and if he could do this. Mr Z said that he would take care of it. This was the last I had heard of it until today, after my return to work from my days off. At no time did mr Y ask me for a part number for a flight data recorder for this airplane, or ask for any assistance other than entering the logsheet into computer. I also feel that my only fault was trying to assist in working with the computer entry.

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Original NASA ASRS Text

Title: A B737-200 WAS DISPATCHED IN NON COMPLIANCE WHEN MAINT WORK DATA WAS INCORRECTLY ENTERED IN THE MAINT COMPUTER.

Narrative: ON APR/XA/01, I HAD ARRIVED AT XA05 AND AT THAT POINT MR Y HAD ASKED ME FOR HELP WITH A DIRECT DATA ENTRY -- THE LOGSHEET HE PROVIDED ME ON ACFT. MR Y THEN INDICATED THAT HE REPLACED A FLT DATA RECORDER EARLIER THAT MORNING. I MADE AN ATTEMPT TO PROPERLY DIRECT DATA ENTRY THE LOG PAGE, BUT MISTAKENLY ENTERED 'NO' IF PARTS WERE CHANGED. IMMEDIATELY SEEING MY MISTAKE, I CONTACTED MAINT CTL AND TALKED TO MR Z AND ADVISED HIM THAT I DID NOT HAVE THE CAPABILITIES TO REOPEN THE ITEM AND IF HE COULD DO THIS. MR Z SAID THAT HE WOULD TAKE CARE OF IT. THIS WAS THE LAST I HAD HEARD OF IT UNTIL TODAY, AFTER MY RETURN TO WORK FROM MY DAYS OFF. AT NO TIME DID MR Y ASK ME FOR A PART NUMBER FOR A FLT DATA RECORDER FOR THIS AIRPLANE, OR ASK FOR ANY ASSISTANCE OTHER THAN ENTERING THE LOGSHEET INTO COMPUTER. I ALSO FEEL THAT MY ONLY FAULT WAS TRYING TO ASSIST IN WORKING WITH THE COMPUTER ENTRY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.