Multiple cabin attendant report, B757, lax-ord. Passenger boarded were intoxicated, boarded at exit row. Captain informed. Cabin attendant had gate agent remove them.

Home

Browse by month

Random

Latest

About

Contact

Attributes
ACN	487830
Time
Date	200009
Day	Sat
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : lax.airport
State Reference	CA
Altitude	agl bound lower : 0 agl bound upper : 0
Environment
Light	Night
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B757 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	ground : parked ground : preflight
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 6
Experience	flight attendant time airline total : 10 flight attendant time total : 10 flight attendant time type : 30
ASRS Report	487830
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 6
Experience	flight attendant time airline total : 0.035 flight attendant time total : 0.035 flight attendant time type : 10
ASRS Report	487273
Events
Anomaly	cabin event : passenger misconduct non adherence : published procedure non adherence : far non adherence : company policies non adherence other
Independent Detector	other other : cab #1
Resolutory Action	other
Consequence	Other
Supplementary
Problem Areas	Company Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

While boarding our aircraft, we noticed a male and female, traveling together, that appeared to be intoxicated. There was a strong alcoholic odor and their walking ability was impaired. They were seated in the exit row in main cabin in xl/right. We advised the captain, and then, advised the agent that they needed to be removed. The agent reseated them in different seats. I advised them this was unacceptable, that the passenger had to be removed and rebooked on a much later flight. The passenger were removed without any further incident.

Original NASA ASRS Text

Title: MULTIPLE CABIN ATTENDANT RPT, B757, LAX-ORD. PAX BOARDED WERE INTOXICATED, BOARDED AT EXIT ROW. CAPT INFORMED. CABIN ATTENDANT HAD GATE AGENT REMOVE THEM.

Narrative: WHILE BOARDING OUR ACFT, WE NOTICED A MALE AND FEMALE, TRAVELING TOGETHER, THAT APPEARED TO BE INTOXICATED. THERE WAS A STRONG ALCOHOLIC ODOR AND THEIR WALKING ABILITY WAS IMPAIRED. THEY WERE SEATED IN THE EXIT ROW IN MAIN CABIN IN XL/R. WE ADVISED THE CAPT, AND THEN, ADVISED THE AGENT THAT THEY NEEDED TO BE REMOVED. THE AGENT RESEATED THEM IN DIFFERENT SEATS. I ADVISED THEM THIS WAS UNACCEPTABLE, THAT THE PAX HAD TO BE REMOVED AND REBOOKED ON A MUCH LATER FLT. THE PAX WERE REMOVED WITHOUT ANY FURTHER INCIDENT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.