Cabin attendant report, mia-mad. Unruly passenger interfered with cabin attendant's duties, constantly harassing her. Situation had potential for violence.

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Attributes
ACN	485940
Time
Date	200009
Day	Sat
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : zny.artcc
State Reference	NY
Environment
Light	Night
Aircraft 1
Controlling Facilities	artcc : zny.artcc
Operator	common carrier : air carrier
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 8
Experience	flight attendant time airline total : 25 flight attendant time total : 25 flight attendant time type : 100
ASRS Report	485940
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified
Events
Anomaly	cabin event : passenger misconduct non adherence : far non adherence : published procedure
Independent Detector	other other : cab #1
Resolutory Action	none taken : anomaly accepted
Supplementary
Problem Areas	Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

A passenger was very unruly. He interfered with flight attendant #2 by intimidating her with foul and harsh language. He would harass her to the point where she had to discontinue momentarily, her duties. We were afraid that he could have gotten violent. He interrupted people's peace around him.

Original NASA ASRS Text

Title: CABIN ATTENDANT RPT, MIA-MAD. UNRULY PAX INTERFERED WITH CABIN ATTENDANT'S DUTIES, CONSTANTLY HARASSING HER. SIT HAD POTENTIAL FOR VIOLENCE.

Narrative: A PAX WAS VERY UNRULY. HE INTERFERED WITH FLT ATTENDANT #2 BY INTIMIDATING HER WITH FOUL AND HARSH LANGUAGE. HE WOULD HARASS HER TO THE POINT WHERE SHE HAD TO DISCONTINUE MOMENTARILY, HER DUTIES. WE WERE AFRAID THAT HE COULD HAVE GOTTEN VIOLENT. HE INTERRUPTED PEOPLE'S PEACE AROUND HIM.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.