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A B757 flight attendant reported that intoxicated passenger interfered with cabin crew duties and that mia auths met the flight.
| Attributes | |
| ACN | 588300 |
| Time | |
| Date | 200307 |
| Day | Thu |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : mia.airport |
| State Reference | FL |
| Environment | |
| Flight Conditions | VMC |
| Light | Night |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Experience | flight attendant time airline total : 6 flight attendant time total : 6 flight attendant time type : 45 |
| ASRS Report | 588300 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : far non adherence : company policies |
| Independent Detector | other other : 1 |
| Resolutory Action | other |
| Consequence | other |
| Supplementary | |
| Problem Areas | Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
Passenger were intoxicated. The passenger escalated throughout the flight. The aisles were blocked. When asked to clear the aisle, they became louder and more belligerent. I was called an, '#*@! Stewardess, and old stewardess' and told to back off. Another flight attendant came from first class to assist me. We were shoved by one of the most disruptive passenger. They continued to harass me to the aft galley and cornered me there. I had to order her to take her seat. Other passenger, including 2 grown men, came to me wanting to get moved somewhere else because they were afraid to situation in their seats. Liquor needs to be removed from all domestic flts. Smoking is no longer involved, liquor should not be either. At one point, one of the passenger stated she had the exit locked down and anyone wanting out would have to be nice to her. Auths met the flight.
Original NASA ASRS Text
Title: A B757 FLT ATTENDANT RPTED THAT INTOXICATED PAX INTERFERED WITH CABIN CREW DUTIES AND THAT MIA AUTHS MET THE FLT.
Narrative: PAX WERE INTOXICATED. THE PAX ESCALATED THROUGHOUT THE FLT. THE AISLES WERE BLOCKED. WHEN ASKED TO CLR THE AISLE, THEY BECAME LOUDER AND MORE BELLIGERENT. I WAS CALLED AN, '#*@! STEWARDESS, AND OLD STEWARDESS' AND TOLD TO BACK OFF. ANOTHER FLT ATTENDANT CAME FROM FIRST CLASS TO ASSIST ME. WE WERE SHOVED BY ONE OF THE MOST DISRUPTIVE PAX. THEY CONTINUED TO HARASS ME TO THE AFT GALLEY AND CORNERED ME THERE. I HAD TO ORDER HER TO TAKE HER SEAT. OTHER PAX, INCLUDING 2 GROWN MEN, CAME TO ME WANTING TO GET MOVED SOMEWHERE ELSE BECAUSE THEY WERE AFRAID TO SIT IN THEIR SEATS. LIQUOR NEEDS TO BE REMOVED FROM ALL DOMESTIC FLTS. SMOKING IS NO LONGER INVOLVED, LIQUOR SHOULD NOT BE EITHER. AT ONE POINT, ONE OF THE PAX STATED SHE HAD THE EXIT LOCKED DOWN AND ANYONE WANTING OUT WOULD HAVE TO BE NICE TO HER. AUTHS MET THE FLT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.