C172 pilot lost communication with pbi approach control.

Attributes
ACN	484580
Time
Date	200009
Day	Sun
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : pbi.airport
State Reference	FL
Altitude	msl single value : 1600
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	tracon : pbi.tracon
Make Model Name	Skyhawk 172/Cutlass 172
Operating Under FAR Part	Part 91
Navigation In Use	other vortac
Flight Phase	descent : approach
Flight Plan	IFR
Person 1
Affiliation	other
Function	flight crew : single pilot
Qualification	pilot : instrument pilot : commercial
Experience	flight time last 90 days : 15 flight time total : 550 flight time type : 100
ASRS Report	484580
Person 2
Affiliation	government : faa
Function	controller : approach
Qualification	controller : radar
Events
Anomaly	non adherence : far non adherence : published procedure other anomaly other
Independent Detector	other controllera
Resolutory Action	none taken : detected after the fact
Consequence	faa : reviewed incident with flight crew
Supplementary
Problem Areas	Flight Crew Human Performance ATC Human Performance
Primary Problem	Flight Crew Human Performance

Narrative:

On IFR flight plan, at 1600 ft radar vectors to VOR-B approach at pbi. While attempting to listen to ATIS and pbi approach at the same time, I pushed the wrong button and heard only ATIS. When I discovered my error I corrected it and heard a very angry and unprofessional controller who verbally sparked me pretty good. I confess to my mistake, but this guy's handle was uncalled for. Anyway the rest of the approach went fine. In future, I am going to ask for a temporary frequency change and not even try to listen to 2 radios at once. It's too hard to do!

Original NASA ASRS Text

Title: C172 PLT LOST COM WITH PBI APCH CTL.

Narrative: ON IFR FLT PLAN, AT 1600 FT RADAR VECTORS TO VOR-B APCH AT PBI. WHILE ATTEMPTING TO LISTEN TO ATIS AND PBI APCH AT THE SAME TIME, I PUSHED THE WRONG BUTTON AND HEARD ONLY ATIS. WHEN I DISCOVERED MY ERROR I CORRECTED IT AND HEARD A VERY ANGRY AND UNPROFESSIONAL CTLR WHO VERBALLY SPARKED ME PRETTY GOOD. I CONFESS TO MY MISTAKE, BUT THIS GUY'S HANDLE WAS UNCALLED FOR. ANYWAY THE REST OF THE APCH WENT FINE. IN FUTURE, I AM GOING TO ASK FOR A TEMPORARY FREQ CHANGE AND NOT EVEN TRY TO LISTEN TO 2 RADIOS AT ONCE. IT'S TOO HARD TO DO!

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.