<< >> NASA ASRS Report 469019, February 2000

Cabin attendant report, B757, sju-dfw. Drunk and disorderly passenger, drinking from own bottle. Crew confiscated bottle. Passenger threatened cabin attendant. Auths met flight.

Attributes
ACN	469019
Time
Date	200002
Day	Sun
Local Time Of Day	0601 To 1200
Place
Locale Reference	atc facility : zhu.artcc
State Reference	TX
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zhu.artcc tower : zzz.tower
Operator	common carrier : air carrier
Make Model Name	B757-200
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 7
Experience	flight attendant time airline total : 8 flight attendant time total : 8 flight attendant time type : 30
ASRS Report	469019
Person 2
Affiliation	company : air carrier
Function	observation : passenger
Events
Anomaly	cabin event : passenger misconduct non adherence : company policies non adherence : far non adherence : published procedure
Independent Detector	other other : cab #1
Resolutory Action	other
Consequence	Other
Supplementary
Problem Areas	Passenger Human Performance Flight Crew Human Performance
Primary Problem	Passenger Human Performance

Narrative:

A passenger brought on his own bottle of liquor and proceeded to get drunk during the flight. The crew discovered the passenger's bottle and confiscated the bottle. The passenger came into back galley and threatened to harm the flight attendant if his bottle was not returned. The crew refused this request and the passenger went back to his seat. The passenger was given a written warning. The passenger eventually calmed down. The cockpit crew was asked, but refused, to talk to the passenger, either during or after the flight, stating it was someone else's job, even though passenger were asking if a cockpit crew member was coming to talk to the passenger. The flight was met by ground personnel, who talked to passenger.

Related reports:

• Cabin attendant report regarding a passenger who was flashin...
• Cabin attendant report, B757, sjc-aus. Gate agent let overwe...
• A B767 crew, while at the gate, were informed a passenger wh...
• A B737 flight crew was alerted by a flight att that a milita...
• Flight crew member is challenged by airport security at sat ...
• A DC9 flight attendant in charge noticed passenger behavior ...

	Enter your search terms Submit search form
	Web www.37000feet.com

Original NASA ASRS Text

Title: CABIN ATTENDANT RPT, B757, SJU-DFW. DRUNK AND DISORDERLY PAX, DRINKING FROM OWN BOTTLE. CREW CONFISCATED BOTTLE. PAX THREATENED CABIN ATTENDANT. AUTHS MET FLT.

Narrative: A PAX BROUGHT ON HIS OWN BOTTLE OF LIQUOR AND PROCEEDED TO GET DRUNK DURING THE FLT. THE CREW DISCOVERED THE PAX'S BOTTLE AND CONFISCATED THE BOTTLE. THE PAX CAME INTO BACK GALLEY AND THREATENED TO HARM THE FLT ATTENDANT IF HIS BOTTLE WAS NOT RETURNED. THE CREW REFUSED THIS REQUEST AND THE PAX WENT BACK TO HIS SEAT. THE PAX WAS GIVEN A WRITTEN WARNING. THE PAX EVENTUALLY CALMED DOWN. THE COCKPIT CREW WAS ASKED, BUT REFUSED, TO TALK TO THE PAX, EITHER DURING OR AFTER THE FLT, STATING IT WAS SOMEONE ELSE'S JOB, EVEN THOUGH PAX WERE ASKING IF A COCKPIT CREW MEMBER WAS COMING TO TALK TO THE PAX. THE FLT WAS MET BY GND PERSONNEL, WHO TALKED TO PAX.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.