Narrative:

Passenger appeared intoxicated, so I refused to serve him any more alcohol. He became abusive and physical with 1 flight attendant and abusive to 2 other flight attendants. He was arrested in london. Reports have been filed with london officials. Ord-lhr oct/xa/99.

Google
 

Original NASA ASRS Text

Title: FLT ATTENDANT, B767, ORD-LHR, INTOXICATED PAX VERBALLY AND PHYSICALLY ABUSIVE TO 3 FLT ATTENDANTS. ARRESTED IN LONDON.

Narrative: PAX APPEARED INTOXICATED, SO I REFUSED TO SERVE HIM ANY MORE ALCOHOL. HE BECAME ABUSIVE AND PHYSICAL WITH 1 FLT ATTENDANT AND ABUSIVE TO 2 OTHER FLT ATTENDANTS. HE WAS ARRESTED IN LONDON. RPTS HAVE BEEN FILED WITH LONDON OFFICIALS. ORD-LHR OCT/XA/99.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.