Narrative:

Taxiing to park at pvd on the night of aug/xa/99, everything appeared normal. The gate area was clear. The marshaller and 2 wing walkers with lighted wands were in position to provide guidance. As I approached the stop mark (the marshaller wands were about a foot apart), I felt something bump the aircraft. We stopped. The next moment our marshaller walked out of view of the cockpit. Shortly after that the jetway started to move. I made a gesture to the jetway agent for assistance. A few moments later a different ramp agent appeared and gave the parked and chocks in signal. The top of the left engine cowl hit the jetway putting a hole in it. The aircraft position was in the middle of the lead in line and just inches short of the B737 stop/park mark. No ground personnel were injured and passenger deplaned normally.

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Original NASA ASRS Text

Title: MLG RAMP GUIDANCE DIRECTS ACFT AT PVD UNTIL CONTACT IS MADE WITH JETWAY. ACFT DAMAGE.

Narrative: TAXIING TO PARK AT PVD ON THE NIGHT OF AUG/XA/99, EVERYTHING APPEARED NORMAL. THE GATE AREA WAS CLR. THE MARSHALLER AND 2 WING WALKERS WITH LIGHTED WANDS WERE IN POS TO PROVIDE GUIDANCE. AS I APCHED THE STOP MARK (THE MARSHALLER WANDS WERE ABOUT A FOOT APART), I FELT SOMETHING BUMP THE ACFT. WE STOPPED. THE NEXT MOMENT OUR MARSHALLER WALKED OUT OF VIEW OF THE COCKPIT. SHORTLY AFTER THAT THE JETWAY STARTED TO MOVE. I MADE A GESTURE TO THE JETWAY AGENT FOR ASSISTANCE. A FEW MOMENTS LATER A DIFFERENT RAMP AGENT APPEARED AND GAVE THE PARKED AND CHOCKS IN SIGNAL. THE TOP OF THE L ENG COWL HIT THE JETWAY PUTTING A HOLE IN IT. THE ACFT POS WAS IN THE MIDDLE OF THE LEAD IN LINE AND JUST INCHES SHORT OF THE B737 STOP/PARK MARK. NO GND PERSONNEL WERE INJURED AND PAX DEPLANED NORMALLY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.