Medium large transport ramp guidance directs aircraft at pvd until contact is made with jetway. Airc...

Attributes
ACN	445847
Time
Date	199908
Day	Mon
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : pvd.airport
State Reference	RI
Altitude	agl single value : 0
Environment
Light	Night
Aircraft 1
Controlling Facilities	tower : pvd.tower
Operator	common carrier : air carrier
Make Model Name	Medium Large Transport, Low Wing, 2 Turbojet Eng
Operating Under FAR Part	Part 121
Flight Phase	ground : taxi
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 210 flight time total : 11000 flight time type : 8000
ASRS Report	445847
Person 2
Function	flight crew : first officer
Qualification	pilot : multi engine pilot : instrument pilot : commercial
Events
Anomaly	ground encounters other non adherence : far other anomaly other
Independent Detector	other flight crewa other other : 3
Consequence	other
Supplementary
Problem Areas	Maintenance Human Performance Flight Crew Human Performance Environmental Factor Company
Primary Problem	Maintenance Human Performance

Narrative:

Taxiing to park at pvd on the night of aug/xa/99, everything appeared normal. The gate area was clear. The marshaller and 2 wing walkers with lighted wands were in position to provide guidance. As I approached the stop mark (the marshaller wands were about a foot apart), I felt something bump the aircraft. We stopped. The next moment our marshaller walked out of view of the cockpit. Shortly after that the jetway started to move. I made a gesture to the jetway agent for assistance. A few moments later a different ramp agent appeared and gave the parked and chocks in signal. The top of the left engine cowl hit the jetway putting a hole in it. The aircraft position was in the middle of the lead in line and just inches short of the B737 stop/park mark. No ground personnel were injured and passenger deplaned normally.

Original NASA ASRS Text

Title: MLG RAMP GUIDANCE DIRECTS ACFT AT PVD UNTIL CONTACT IS MADE WITH JETWAY. ACFT DAMAGE.

Narrative: TAXIING TO PARK AT PVD ON THE NIGHT OF AUG/XA/99, EVERYTHING APPEARED NORMAL. THE GATE AREA WAS CLR. THE MARSHALLER AND 2 WING WALKERS WITH LIGHTED WANDS WERE IN POS TO PROVIDE GUIDANCE. AS I APCHED THE STOP MARK (THE MARSHALLER WANDS WERE ABOUT A FOOT APART), I FELT SOMETHING BUMP THE ACFT. WE STOPPED. THE NEXT MOMENT OUR MARSHALLER WALKED OUT OF VIEW OF THE COCKPIT. SHORTLY AFTER THAT THE JETWAY STARTED TO MOVE. I MADE A GESTURE TO THE JETWAY AGENT FOR ASSISTANCE. A FEW MOMENTS LATER A DIFFERENT RAMP AGENT APPEARED AND GAVE THE PARKED AND CHOCKS IN SIGNAL. THE TOP OF THE L ENG COWL HIT THE JETWAY PUTTING A HOLE IN IT. THE ACFT POS WAS IN THE MIDDLE OF THE LEAD IN LINE AND JUST INCHES SHORT OF THE B737 STOP/PARK MARK. NO GND PERSONNEL WERE INJURED AND PAX DEPLANED NORMALLY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Medium large transport ramp guidance directs aircraft at pvd until contact is made with jetway. Aircraft damage.