<< >> NASA ASRS Report 432181, March 1999

Purser's report on drunk, physically abusive passenger who interfered with flight attendant duties and was caught stealing.

Attributes
ACN	432181
Time
Date	199903
Day	Wed
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : zma.artcc
State Reference	FL
Environment
Light	Night
Aircraft 1
Controlling Facilities	artcc : zma.artcc
Operator	common carrier : air carrier
Make Model Name	B767 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Route In Use	enroute : atlantic
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty oversight : flight attendant in charge
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 4
Experience	flight attendant time airline total : 27 flight attendant time total : 30
ASRS Report	432181
Person 2
Affiliation	company : air carrier
Function	observation : passenger
Events
Anomaly	cabin event : passenger misconduct non adherence : company policies non adherence : far
Resolutory Action	none taken : anomaly accepted
Consequence	other
Supplementary
Problem Areas	Company Cabin Crew Human Performance Flight Crew Human Performance
Primary Problem	Ambiguous

Narrative:

Passenger was drunk, tried to steal from flight attendant's bag and liquor cart. Refused to situation down, wandered the cabin. Tried to strike flight attendant (me), defecated on herself. Caused a problem throughout flight.

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Original NASA ASRS Text

Title: PURSER'S RPT ON DRUNK, PHYSICALLY ABUSIVE PAX WHO INTERFERED WITH FLT ATTENDANT DUTIES AND WAS CAUGHT STEALING.

Narrative: PAX WAS DRUNK, TRIED TO STEAL FROM FLT ATTENDANT'S BAG AND LIQUOR CART. REFUSED TO SIT DOWN, WANDERED THE CABIN. TRIED TO STRIKE FLT ATTENDANT (ME), DEFECATED ON HERSELF. CAUSED A PROB THROUGHOUT FLT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.