Narrative:

On feb/xa/99 I was dispatched to deice/anti-ice aircraft on west pad at runway 5 at ZZZ. I was the driver of #2 truck and had no communication with aircraft. Truck #1 was communicator. My radio was inoperative, so I was unable to communicate with other truck as well. Truck #2 followed truck #1 into deice and when completed backed off. With air carrier, the #1 truck which sprays the left side of the aircraft also has communication with the crew. As the deicing crew in truck #1 were inexperienced, there was a lack of communication with the aircraft crew and improper procedures were followed in the deicing/anti-icing of aircraft xyz. There was an FAA observer in the jump seat on the flight and the flight waited approximately 2 1/2 hours before being deiced.

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Original NASA ASRS Text

Title: A DC9-30 WAS DISPATCHED WITH THE ACFT SURFACES DEICED IMPROPERLY AND NOT IN ACCORDANCE WITH ACR PROCS.

Narrative: ON FEB/XA/99 I WAS DISPATCHED TO DEICE/ANTI-ICE ACFT ON W PAD AT RWY 5 AT ZZZ. I WAS THE DRIVER OF #2 TRUCK AND HAD NO COM WITH ACFT. TRUCK #1 WAS COMMUNICATOR. MY RADIO WAS INOP, SO I WAS UNABLE TO COMMUNICATE WITH OTHER TRUCK AS WELL. TRUCK #2 FOLLOWED TRUCK #1 INTO DEICE AND WHEN COMPLETED BACKED OFF. WITH ACR, THE #1 TRUCK WHICH SPRAYS THE L SIDE OF THE ACFT ALSO HAS COM WITH THE CREW. AS THE DEICING CREW IN TRUCK #1 WERE INEXPERIENCED, THERE WAS A LACK OF COM WITH THE ACFT CREW AND IMPROPER PROCS WERE FOLLOWED IN THE DEICING/ANTI-ICING OF ACFT XYZ. THERE WAS AN FAA OBSERVER IN THE JUMP SEAT ON THE FLT AND THE FLT WAITED APPROX 2 1/2 HRS BEFORE BEING DEICED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.