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Flight attendant report regarding a passenger who would not comply with seat belt sign and became obnoxious even into the terminal area on arrival.
| Attributes | |
| ACN | 421979 |
| Time | |
| Date | 199811 |
| Day | Sun |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : dfw |
| State Reference | TX |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | DC-10 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| ASRS Report | 421979 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other other : unspecified |
| Resolutory Action | none taken : unable |
| Consequence | Other |
| Supplementary | |
| Air Traffic Incident | other |
Narrative:
My part is very minor -- passenger mrs X was heading for first class cabin. I stopped her, informed her that she needed to return to her seat. Seat belt sign was on and we were busy serving first class. She had a young infant in her arms. She ignored my request and was standing at seat xx when #1 flight attendant went to talk to her. I finished plating food, then returned to my duties in lower lobe galley. My co-workers continued to deal with the passenger even in the terminal after arrival.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT REGARDING A PAX WHO WOULD NOT COMPLY WITH SEAT BELT SIGN AND BECAME OBNOXIOUS EVEN INTO THE TERMINAL AREA ON ARR.
Narrative: MY PART IS VERY MINOR -- PAX MRS X WAS HEADING FOR FIRST CLASS CABIN. I STOPPED HER, INFORMED HER THAT SHE NEEDED TO RETURN TO HER SEAT. SEAT BELT SIGN WAS ON AND WE WERE BUSY SERVING FIRST CLASS. SHE HAD A YOUNG INFANT IN HER ARMS. SHE IGNORED MY REQUEST AND WAS STANDING AT SEAT XX WHEN #1 FLT ATTENDANT WENT TO TALK TO HER. I FINISHED PLATING FOOD, THEN RETURNED TO MY DUTIES IN LOWER LOBE GALLEY. MY CO-WORKERS CONTINUED TO DEAL WITH THE PAX EVEN IN THE TERMINAL AFTER ARR.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.