Narrative:

Center told us to cross srptn intersection +50 west at 210 degrees, at 53 mi west they told us again. As the captain, I was responsible, but my headphone jack had come out and I was unaware that we had been given a descent. I am very unhappy about this as our standard operating procedures would have caught this if my first officer had called the change in altitude. The fact that there is no side tone on this aircraft did not help. I know that this sounds like I am whining to get an out of jail free card, but I am just tired of training all these new guys! I have to put my ticket on the line constantly account of these trainees keep making the same mistakes over and over again! Who is teaching this new group of airmen? Also, 10 hour rest and 14 hour days don't help either.

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Original NASA ASRS Text

Title: ALTDEV. XING RESTR NOT MET. COCKPIT COM BREAKDOWN. CAPT RPTR, PF, HEADPHONE JACK HAD BECOME DISCONNECTED AND HE DIDN'T HEAR THE DSCNT CLRNC. THE FO, TRAINEE, DIDN'T TELL HIM UNTIL IT WAS TOO LATE TO MAKE THE RESTR.

Narrative: CTR TOLD US TO CROSS SRPTN INTXN +50 W AT 210 DEGS, AT 53 MI W THEY TOLD US AGAIN. AS THE CAPT, I WAS RESPONSIBLE, BUT MY HEADPHONE JACK HAD COME OUT AND I WAS UNAWARE THAT WE HAD BEEN GIVEN A DSCNT. I AM VERY UNHAPPY ABOUT THIS AS OUR STANDARD OPERATING PROCS WOULD HAVE CAUGHT THIS IF MY FO HAD CALLED THE CHANGE IN ALT. THE FACT THAT THERE IS NO SIDE TONE ON THIS ACFT DID NOT HELP. I KNOW THAT THIS SOUNDS LIKE I AM WHINING TO GET AN OUT OF JAIL FREE CARD, BUT I AM JUST TIRED OF TRAINING ALL THESE NEW GUYS! I HAVE TO PUT MY TICKET ON THE LINE CONSTANTLY ACCOUNT OF THESE TRAINEES KEEP MAKING THE SAME MISTAKES OVER AND OVER AGAIN! WHO IS TEACHING THIS NEW GROUP OF AIRMEN? ALSO, 10 HR REST AND 14 HR DAYS DON'T HELP EITHER.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.