|37000 Feet||Browse and search NASA's
Aviation Safety Reporting System
|Local Time Of Day||0601 To 1200|
|Locale Reference||airport : zzz|
|Controlling Facilities||artcc : zob|
|Operator||common carrier : air carrier|
|Make Model Name||Commercial Fixed Wing|
|Operating Under FAR Part||Part 121|
|Navigation In Use||Other|
|Affiliation||company : air carrier|
|Function||flight crew : captain|
oversight : pic
|Qualification||pilot : atp|
|Affiliation||company : air carrier|
|Function||flight crew : first officer|
|Qualification||pilot : commercial|
pilot : instrument
|Anomaly||non adherence : published procedure|
non adherence : far
other anomaly other
|Independent Detector||other flight crewa|
|Air Traffic Incident||other|
Unauthorized jump seat personnel and jump seat procedure. It is perhaps worth a timely reminder to passenger service personnel and flcs alike to be careful in dealing with individuals requesting access to flight deck jump seat, especially when pilots represent themselves from non established or unfamiliar airlines. For the 2ND time in 2 yrs, I have individuals present themselves to me at the cockpit as jump seat riders who had no business whatsoever getting clearance from the gate agent to do so. In both cases, the agent had not complied with our procedures and had not checked any identify or airman's certificates. In one case, the individual presenting himself for jump seat did not even hold an FAA airman certificate of any description. We have many inexperienced passenger service personnel who are oftentimes rushed, and who do not appreciate the seriousness of being conscientious in this matter. Additionally, we have an amazing number of our pilots who do not appreciate the fact that carriage of non-approved air carrier personnel is not merely contrary to air carrier policy but a violation of far 121.547 which clearly and specifically requires approval of both PIC and the air carrier. Not on our jump seat list -- equals no permission -- equals far violation. The applicable far is not quoted verbatim in flight manual nor quoted in its entirety. If something doesn't feel right, it should cause a conversation with the gate agent and a check of the reciprocal jump seat list in computer. In the end, it's your ticket at risk, and no one else's.
Original NASA ASRS Text
Title: AN ACR CAPT WANTS TO WARN HIS BROTHERS OF THE DANGERS OF NOT CAREFULLY CHKING JUMP SEAT RIDERS' PAPERS PRIOR TO LETTING THEM INTO THE COCKPIT.
Narrative: UNAUTH JUMP SEAT PERSONNEL AND JUMP SEAT PROC. IT IS PERHAPS WORTH A TIMELY REMINDER TO PAX SVC PERSONNEL AND FLCS ALIKE TO BE CAREFUL IN DEALING WITH INDIVIDUALS REQUESTING ACCESS TO FLT DECK JUMP SEAT, ESPECIALLY WHEN PLTS REPRESENT THEMSELVES FROM NON ESTABLISHED OR UNFAMILIAR AIRLINES. FOR THE 2ND TIME IN 2 YRS, I HAVE INDIVIDUALS PRESENT THEMSELVES TO ME AT THE COCKPIT AS JUMP SEAT RIDERS WHO HAD NO BUSINESS WHATSOEVER GETTING CLRNC FROM THE GATE AGENT TO DO SO. IN BOTH CASES, THE AGENT HAD NOT COMPLIED WITH OUR PROCS AND HAD NOT CHKED ANY IDENT OR AIRMAN'S CERTIFICATES. IN ONE CASE, THE INDIVIDUAL PRESENTING HIMSELF FOR JUMP SEAT DID NOT EVEN HOLD AN FAA AIRMAN CERTIFICATE OF ANY DESCRIPTION. WE HAVE MANY INEXPERIENCED PAX SVC PERSONNEL WHO ARE OFTENTIMES RUSHED, AND WHO DO NOT APPRECIATE THE SERIOUSNESS OF BEING CONSCIENTIOUS IN THIS MATTER. ADDITIONALLY, WE HAVE AN AMAZING NUMBER OF OUR PLTS WHO DO NOT APPRECIATE THE FACT THAT CARRIAGE OF NON-APPROVED ACR PERSONNEL IS NOT MERELY CONTRARY TO ACR POLICY BUT A VIOLATION OF FAR 121.547 WHICH CLRLY AND SPECIFICALLY REQUIRES APPROVAL OF BOTH PIC AND THE ACR. NOT ON OUR JUMP SEAT LIST -- EQUALS NO PERMISSION -- EQUALS FAR VIOLATION. THE APPLICABLE FAR IS NOT QUOTED VERBATIM IN FLT MANUAL NOR QUOTED IN ITS ENTIRETY. IF SOMETHING DOESN'T FEEL RIGHT, IT SHOULD CAUSE A CONVERSATION WITH THE GATE AGENT AND A CHK OF THE RECIPROCAL JUMP SEAT LIST IN COMPUTER. IN THE END, IT'S YOUR TICKET AT RISK, AND NO ONE ELSE'S.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.