Narrative:

Flying direct to milford VOR at FL310. A flight attendant came to the cockpit to complain of an unusual noise in the cabin. All cockpit crew members concentrated on solving the noise problem at the expense of navigating the aircraft. The aircraft overflew milford VOR without making the required 13 degree left course change to join the las crowe 6 arrival. At 60 mi southwest of milford VOR and 13 NM from the course centerline, the mistake was noted by ATC. We turned left 25 degrees to rejoin the crowe 6 arrival las. Should have given control of the aircraft to the first officer and had the first officer stay out of flight attendant conversation.

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Original NASA ASRS Text

Title: COURSE DEV.

Narrative: FLYING DIRECT TO MILFORD VOR AT FL310. A FLT ATTENDANT CAME TO THE COCKPIT TO COMPLAIN OF AN UNUSUAL NOISE IN THE CABIN. ALL COCKPIT CREW MEMBERS CONCENTRATED ON SOLVING THE NOISE PROB AT THE EXPENSE OF NAVING THE ACFT. THE ACFT OVERFLEW MILFORD VOR WITHOUT MAKING THE REQUIRED 13 DEG L COURSE CHANGE TO JOIN THE LAS CROWE 6 ARR. AT 60 MI SW OF MILFORD VOR AND 13 NM FROM THE COURSE CTRLINE, THE MISTAKE WAS NOTED BY ATC. WE TURNED L 25 DEGS TO REJOIN THE CROWE 6 ARR LAS. SHOULD HAVE GIVEN CTL OF THE ACFT TO THE FO AND HAD THE FO STAY OUT OF FLT ATTENDANT CONVERSATION.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.