Narrative:

Found 2 hazardous cargo notification slips on captain yoke upon arrival at aircraft. Slips totaled 480 pounds. Asked bag loaders where dry ice was. They replied 'B' bin. Informed them that 440 was maximum in any bin. They argued that 'B' was 2 bins. Not so. Then they argued that there really wasn't 480 pounds on board. Then they refused to remove the excess until intervention by the station manager. When we arrived in phl, I checked with the cargo loaders and they indicated that there was no dry ice in a bin (the only place it could have been palced if it was removed from 'B' bin and was still on board as the papers showed). Suggested remedy: retrain the station cargo personnel on hazardous cargo.

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Original NASA ASRS Text

Title: CARGO HANDLERS OVERLOADED CARGO BIN OF A PAX CARRYING MLG.

Narrative: FOUND 2 HAZARDOUS CARGO NOTIFICATION SLIPS ON CAPT YOKE UPON ARR AT ACFT. SLIPS TOTALED 480 LBS. ASKED BAG LOADERS WHERE DRY ICE WAS. THEY REPLIED 'B' BIN. INFORMED THEM THAT 440 WAS MAX IN ANY BIN. THEY ARGUED THAT 'B' WAS 2 BINS. NOT SO. THEN THEY ARGUED THAT THERE REALLY WASN'T 480 LBS ON BOARD. THEN THEY REFUSED TO REMOVE THE EXCESS UNTIL INTERVENTION BY THE STATION MGR. WHEN WE ARRIVED IN PHL, I CHKED WITH THE CARGO LOADERS AND THEY INDICATED THAT THERE WAS NO DRY ICE IN A BIN (THE ONLY PLACE IT COULD HAVE BEEN PALCED IF IT WAS REMOVED FROM 'B' BIN AND WAS STILL ON BOARD AS THE PAPERS SHOWED). SUGGESTED REMEDY: RETRAIN THE STATION CARGO PERSONNEL ON HAZARDOUS CARGO.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.