|37000 Feet||Browse and search NASA's
Aviation Safety Reporting System
|Local Time Of Day||1201 To 1800|
|Locale Reference||atc facility : gtf|
|Altitude||msl bound lower : 37000|
msl bound upper : 37000
|Controlling Facilities||artcc : zlc|
tracon : dca
|Operator||common carrier : air carrier|
|Make Model Name||A320|
|Operating Under FAR Part||Part 121|
|Navigation In Use||Other |
|Flight Phase||cruise other|
|Affiliation||company : air carrier|
|Function||flight crew : captain|
oversight : pic
|Qualification||pilot : flight engineer|
pilot : atp
|Experience||flight time last 90 days : 180|
flight time total : 14500
flight time type : 2500
|Affiliation||company : air carrier|
|Function||flight crew : first officer|
|Qualification||pilot : atp|
|Anomaly||other anomaly other|
|Independent Detector||other flight crewa|
other other : unspecified
|Resolutory Action||flight crew : declared emergency|
Male passenger was unruly and incoherent during flight, yelling and kicking. I eventually had to have him put in the last row of seats and have him handcuffed. Airport police and paramedics met us and he was led off the plane by them once at the gate. I had to declare an emergency on taxi in. The man was getting so bad. All suggested procedures in our operating manual were followed. Callback conversation with reporter revealed the following information: reporter stated that this occurred near gtf, mt. The flight had originated in sea, nonstop to msp. The aircraft was an A-320. There were 4 flight attendants and they were all female which made this event more challenging. Luckily, there were several passenger riding male crew members in the passenger cabin. The unruly passenger had been standing and annoying the other passenger. He would not stay seated. The last outburst occurred when he (a 30 yr old male) was standing on the escape slide bubble on one of the rear galley doors. That is when they subdued him, handcuffing him. It took 3 of the passenger riding mal crew members to do this. Reporter felt that passenger was affected by drugs of some sort. He planned a diversion before finding out he had those male crew members in the back. He lauded the company's operations manual for its information. He had performed all the necessary items prior to this referencing. However, the company has a complete report on event.
Original NASA ASRS Text
Title: UNRULY PAX BEHAVIOR AGGRESSION EMOTIONAL TRAUMA EVIDENT.
Narrative: MALE PAX WAS UNRULY AND INCOHERENT DURING FLT, YELLING AND KICKING. I EVENTUALLY HAD TO HAVE HIM PUT IN THE LAST ROW OF SEATS AND HAVE HIM HANDCUFFED. ARPT POLICE AND PARAMEDICS MET US AND HE WAS LED OFF THE PLANE BY THEM ONCE AT THE GATE. I HAD TO DECLARE AN EMER ON TAXI IN. THE MAN WAS GETTING SO BAD. ALL SUGGESTED PROCS IN OUR OPERATING MANUAL WERE FOLLOWED. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: RPTR STATED THAT THIS OCCURRED NEAR GTF, MT. THE FLT HAD ORIGINATED IN SEA, NONSTOP TO MSP. THE ACFT WAS AN A-320. THERE WERE 4 FLT ATTENDANTS AND THEY WERE ALL FEMALE WHICH MADE THIS EVENT MORE CHALLENGING. LUCKILY, THERE WERE SEVERAL PAX RIDING MALE CREW MEMBERS IN THE PAX CABIN. THE UNRULY PAX HAD BEEN STANDING AND ANNOYING THE OTHER PAX. HE WOULD NOT STAY SEATED. THE LAST OUTBURST OCCURRED WHEN HE (A 30 YR OLD MALE) WAS STANDING ON THE ESCAPE SLIDE BUBBLE ON ONE OF THE REAR GALLEY DOORS. THAT IS WHEN THEY SUBDUED HIM, HANDCUFFING HIM. IT TOOK 3 OF THE PAX RIDING MAL CREW MEMBERS TO DO THIS. RPTR FELT THAT PAX WAS AFFECTED BY DRUGS OF SOME SORT. HE PLANNED A DIVERSION BEFORE FINDING OUT HE HAD THOSE MALE CREW MEMBERS IN THE BACK. HE LAUDED THE COMPANY'S OPS MANUAL FOR ITS INFO. HE HAD PERFORMED ALL THE NECESSARY ITEMS PRIOR TO THIS REFING. HOWEVER, THE COMPANY HAS A COMPLETE RPT ON EVENT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.