Operational deviation.

Attributes
ACN	291152
Time
Date	199412
Day	Tue
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : kbv
State Reference	FO
Altitude	msl bound lower : 35000 msl bound upper : 35000
Environment
Flight Conditions	IMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zny tower : geg
Make Model Name	Any Unknown or Unlisted Aircraft Manufacturer
Operating Under FAR Part	other : unknown
Flight Phase	cruise other
Route In Use	enroute other
Flight Plan	IFR
Person 1
Affiliation	government : faa
Function	controller : radar
Qualification	controller : radar
Experience	controller non radar : 5 controller radar : 2
ASRS Report	291152
Person 2
Function	flight crew : single pilot
Qualification	pilot : atp
Events
Anomaly	other anomaly other
Independent Detector	other controllera
Resolutory Action	none taken : anomaly accepted
Consequence	Other
Supplementary
Air Traffic Incident	Operational Deviation

Narrative:

Controller called aeronautical radio to climb aircraft to cross 59W at FL370. Aeronautical radio phone operator was not able to send clearance to aeronautical radio, radio operator. I believe this was due to installation of a new computer system (interface problem). Flight then progressed to go west at FL350 and was climbed. No other aircraft involved.

Original NASA ASRS Text

Title: OPDEV.

Narrative: CTLR CALLED AERONAUTICAL RADIO TO CLB ACFT TO CROSS 59W AT FL370. AERONAUTICAL RADIO PHONE OPERATOR WAS NOT ABLE TO SEND CLRNC TO AERONAUTICAL RADIO, RADIO OPERATOR. I BELIEVE THIS WAS DUE TO INSTALLATION OF A NEW COMPUTER SYS (INTERFACE PROB). FLT THEN PROGRESSED TO GO W AT FL350 AND WAS CLBED. NO OTHER ACFT INVOLVED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.